
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Caribou Coffee is a well-known coffeehouse chain that focuses on delivering exceptional coffee experiences and fostering a welcoming environment for both its employees and customers. Established with a strong commitment to quality, community, and sustainability, Caribou Coffee has grown to become a beloved brand in the coffee industry, known for its hand-crafted beverages and warm, inviting atmosphere. The company emphasizes creating a 'day-making experience' that sparks a positive chain reaction they call GOOD, driven by key pillars: Team, Guest, and Business. Caribou Coffee operates multiple locations throughout the United States and is dedicated to providing a place where people can be themselves, build meaningful relationships, and enjoy premium coffee products.
The role of a Team Member at Caribou Coffee is central to delivering the unique Caribou experience. As the core of the Caribou customer journey, the Team Member is entrusted with the responsibility of creating day-making experiences for guests by offering unparalleled hospitality and exceptional service. This position involves hand-crafting world-class beverages according to Caribou's exacting standards, preparing and serving food offerings, and actively contributing to a positive work environment. The role requires a genuine passion for coffee and people, a willingness to support team members, and the ability to engage with guests to meet and anticipate their needs.
Team Members at Caribou Coffee operate in a fast-paced environment where adaptability, teamwork, and excellent communication skills are essential. They embody Caribou's core values such as supporting one another, making fun happen, being themselves, taking ownership, and serving with love. The job is ideal for individuals who enjoy working with others, possess a learner's mindset, and are eager to positively impact their community through their daily work. This role offers an excellent opportunity for those looking to gain experience in customer service and hospitality within a reputable coffeehouse brand.
This is a position that values inclusivity and equal opportunity employment. Caribou Coffee is committed to creating a diverse workforce and welcomes applicants from all backgrounds. The company offers a workplace that respects and values every individual, ensuring a supportive and enjoyable environment. The role may require working flexible hours including early mornings, evenings, weekends, and some holidays, accommodating the operational hours of the coffeehouse.
The physical demands of the Team Member position involve tasks such as seeing, hearing, speaking, reaching, and lifting up to 50 pounds. Team Members will be standing, sitting, bending, and moving intermittently during their shifts, which typically last between 4 to 8 hours. These requirements are designed to maintain the store's high standards of cleanliness, organization, and guest engagement.
Overall, the Team Member position at Caribou Coffee is a dynamic role that is perfect for individuals who take pride in excellent guest service, enjoy teamwork, and desire to be part of a company that values growth, community, and life-making moments. By joining the 'Bou Crew', Team Members not only develop valuable skills but also become part of a company dedicated to making a meaningful difference every day.
The role of a Team Member at Caribou Coffee is central to delivering the unique Caribou experience. As the core of the Caribou customer journey, the Team Member is entrusted with the responsibility of creating day-making experiences for guests by offering unparalleled hospitality and exceptional service. This position involves hand-crafting world-class beverages according to Caribou's exacting standards, preparing and serving food offerings, and actively contributing to a positive work environment. The role requires a genuine passion for coffee and people, a willingness to support team members, and the ability to engage with guests to meet and anticipate their needs.
Team Members at Caribou Coffee operate in a fast-paced environment where adaptability, teamwork, and excellent communication skills are essential. They embody Caribou's core values such as supporting one another, making fun happen, being themselves, taking ownership, and serving with love. The job is ideal for individuals who enjoy working with others, possess a learner's mindset, and are eager to positively impact their community through their daily work. This role offers an excellent opportunity for those looking to gain experience in customer service and hospitality within a reputable coffeehouse brand.
This is a position that values inclusivity and equal opportunity employment. Caribou Coffee is committed to creating a diverse workforce and welcomes applicants from all backgrounds. The company offers a workplace that respects and values every individual, ensuring a supportive and enjoyable environment. The role may require working flexible hours including early mornings, evenings, weekends, and some holidays, accommodating the operational hours of the coffeehouse.
The physical demands of the Team Member position involve tasks such as seeing, hearing, speaking, reaching, and lifting up to 50 pounds. Team Members will be standing, sitting, bending, and moving intermittently during their shifts, which typically last between 4 to 8 hours. These requirements are designed to maintain the store's high standards of cleanliness, organization, and guest engagement.
Overall, the Team Member position at Caribou Coffee is a dynamic role that is perfect for individuals who take pride in excellent guest service, enjoy teamwork, and desire to be part of a company that values growth, community, and life-making moments. By joining the 'Bou Crew', Team Members not only develop valuable skills but also become part of a company dedicated to making a meaningful difference every day.
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
- restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of GOOD
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the Core Values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others – both to team members and guests
- has a learner’s mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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