Team Member

Caribou Coffee is a well-established specialty coffee company known for creating day-making experiences that spark a chain reaction of positivity and good vibes among its customers and team members. Founded on values that emphasize the importance of team, guest, and business, Caribou Coffee has grown into a beloved brand that prides itself on not just serving high-quality coffee but also fostering meaningful relationships within its community. The company operates as a restaurant-style coffeehouse that delivers a welcoming and energetic environment where both team members and guests can be their authentic selves while making a positive impact on those around them. Caribou Coffee is seeking motivated individuals to join their team, often referred to as the 'Bou Crew,' offering a dynamic work environment that encourages career growth and personal development. The employment type for this position is typically part-time or full-time with flexible hours including early mornings, evenings, weekends, and some holidays, giving team members the opportunity to balance work with other life commitments. The salary is competitive and reflects the company’s commitment to rewarding employees for their dedication and contribution to the overall guest experience.

The role of Team Member at Caribou Coffee is considered the heart of the Caribou experience. This position is essential in providing outstanding customer service and delivering Caribou's renowned handcrafted beverages and food offerings. Team Members are responsible for embodying the company’s Purpose and Core Values in every interaction with guests and coworkers, contributing to a positive and collaborative workplace culture. In this role, an individual will engage in various responsibilities such as building personal ongoing relationships with guests, utilizing excellent active listening skills, and anticipating guest needs to ensure satisfaction. Preparing beverages according to strict standard operating procedures, maintaining cleanliness and organization of the store, managing cash transactions accurately, and supporting fellow team members in multiple roles are all part of the daily duties. Team Members are expected to think proactively about the needs of the team and guests, show resilience under pressure, and demonstrate a strong willingness to learn and improve continuously. They must also bring enthusiasm and a sense of fun to their work, making the coffeehouse a welcoming place for everyone. This position also requires physical readiness to perform various activities including standing and moving around for extended periods, lifting up to 50 pounds, and other physical tasks. Overall, the Team Member role offers a rewarding opportunity for individuals who value teamwork, customer service, and personal growth in a lively and supportive coffee shop environment.