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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $12.00 - $15.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Team-oriented environment
Career development opportunities
Job Description
Caribou Coffee is a well-established specialty coffee company known for creating day-making experiences that spark a chain reaction of positivity and good vibes among its customers and team members. Founded on values that emphasize the importance of team, guest, and business, Caribou Coffee has grown into a beloved brand that prides itself on not just serving high-quality coffee but also fostering meaningful relationships within its community. The company operates as a restaurant-style coffeehouse that delivers a welcoming and energetic environment where both team members and guests can be their authentic selves while making a positive impact on those around them.... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work at least one of the following shifts: early mornings, evenings, some holidays and/or weekends
- able to stand and move intermittently for 4 to 8 hours
- able to lift up to 50 pounds
- able to perform physical tasks such as reaching, bending, sitting, and speaking
- willing to take on various tasks and roles as needed
- committed to providing exceptional guest service
- able to follow cash handling policies and procedures
- effective communication and teamwork skills
- resilient under pressure and able to ask for help when necessary
Job Qualifications
- Must be at least 16 years of age
- ability to work at least one of the following shifts: early mornings, evenings, some holidays and/or weekends
- restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practicing active listening and connection
- anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of good
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all actions
- supports one another and makes fun happen
- brings joy to interactions with others and relishes the opportunity to be helpful
- adopts a learner's mentality and seeks continuous improvement
- shows up ready and willing to be a reliable team player
- is resilient under pressure and asks for help when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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