
Job Overview
Compensation
Hourly
Range $10.25 - $13.75
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Uniform allowance
flexible schedule
Training and Development
Job Description
Quick Quack Car Wash is a leading and rapidly growing car wash company known for its commitment to providing top-notch vehicle cleaning services with exceptional customer care. Operating multiple locations, Quick Quack Car Wash focuses on delivering a fast, convenient, and thorough wash experience that caters to the needs of busy customers who expect high-quality service without compromising on speed or professionalism. As part of this well-established organization, employees benefit from an inclusive workplace culture that values diversity and equal opportunity. Quick Quack Car Wash takes pride in adhering to industry best practices, ensuring that every customer interaction is positive and every vehicle is impeccably maintained. The company also emphasizes safety and environmental responsibility in its operations, making it a respected name in the car care industry.
Quick Quack Car Wash is currently seeking enthusiastic and dedicated team members to fill the role of Customer Service Associate. This position plays a vital role in creating an inviting and efficient environment for customers, ensuring they receive exceptional assistance throughout their visit. The Customer Service Associate will work in a fast-paced, physically active setting, often outdoors, handling various responsibilities that contribute to a seamless car wash experience. These include greeting and guiding customers, explaining service options, processing transactions accurately, maintaining cleanliness of the facilities, and promoting additional products or services offered by the company.
The role requires excellent customer service skills, strong communication abilities, and the capacity to manage repetitive physical tasks such as standing for extended periods, lifting moderately heavy objects, and operating equipment safely. Candidates should be comfortable working various shifts, including weekends and holidays, as flexibility is essential to meet the demands of the business. A high school diploma or equivalent is preferred, although the company values a positive attitude and willingness to learn just as highly. Quick Quack Car Wash is committed to supporting its employees through continued training and development opportunities, fostering a rewarding career path within the company.
In addition to hands-on customer interaction, the associate will engage in merchandising duties by stocking vending carts and helping with marketing efforts such as holding advertising signs. This multifaceted role offers dynamic daily activities and the chance to grow professionally in a well-established organization that champions respect, integrity, and customer satisfaction. Quick Quack Car Wash is an equal opportunity employer that promotes diversity and inclusion in the workplace and participates in E-Verify to ensure all employees are authorized to work in the United States.
Quick Quack Car Wash is currently seeking enthusiastic and dedicated team members to fill the role of Customer Service Associate. This position plays a vital role in creating an inviting and efficient environment for customers, ensuring they receive exceptional assistance throughout their visit. The Customer Service Associate will work in a fast-paced, physically active setting, often outdoors, handling various responsibilities that contribute to a seamless car wash experience. These include greeting and guiding customers, explaining service options, processing transactions accurately, maintaining cleanliness of the facilities, and promoting additional products or services offered by the company.
The role requires excellent customer service skills, strong communication abilities, and the capacity to manage repetitive physical tasks such as standing for extended periods, lifting moderately heavy objects, and operating equipment safely. Candidates should be comfortable working various shifts, including weekends and holidays, as flexibility is essential to meet the demands of the business. A high school diploma or equivalent is preferred, although the company values a positive attitude and willingness to learn just as highly. Quick Quack Car Wash is committed to supporting its employees through continued training and development opportunities, fostering a rewarding career path within the company.
In addition to hands-on customer interaction, the associate will engage in merchandising duties by stocking vending carts and helping with marketing efforts such as holding advertising signs. This multifaceted role offers dynamic daily activities and the chance to grow professionally in a well-established organization that champions respect, integrity, and customer satisfaction. Quick Quack Car Wash is an equal opportunity employer that promotes diversity and inclusion in the workplace and participates in E-Verify to ensure all employees are authorized to work in the United States.
Job Requirements
- Must be able to smile and maintain a clean appearance as per the dress and grooming standards
- Must be able to work various hours, weekends, and holidays
- Must be able to perform repetitive movements over long periods of time
- Must be able to endure extended periods standing and working on cash register or related equipment
- Must be able to lift up to 50 pounds at times
- High school diploma or equivalent preferred
- Clean driving record with no major moving violations or serious preventable accidents within the last 3-5 years
- Current driver's license not suspended or expired
Job Qualifications
- Excellent customer service skills
- Strong verbal communication skills
- Ability to read, count, and write accurately
- High school diploma or equivalent preferred
- Clean driving record with no major moving violations or serious preventable accidents within the last 3-5 years
- Current driver's license (not suspended or expired)
- Ability to work various hours, weekends, and holidays
- Ability to perform repetitive movements over long periods of time
- Ability to endure extended periods standing and working on cash register or related equipment
- Ability to lift up to 50 pounds
Job Duties
- Greets customers as they enter the location
- Maintains awareness of services provided by Quick Quack Car Wash
- Explains services provided by Quick Quack Car Wash to customers
- Assists customers with questions or price discrepancies
- Ensures accurate transactions by balancing cash register at the beginning and end of shift, and verifying sales at end of shift
- Assists customers in locating various products, resolving complaints, or providing information
- directs customers to other departments as necessary
- Holds advertising signs and performs other marketing-related functions
- Properly uses sales membership pitch when interacting with new customers
- Sells additional services and vending items by recognizing opportunities and benefits to the customer
- Accurately and efficiently completes sales transactions and maintains proper cash accountabilities at POS registers
- Stocks and maintains merchandise in vending cart
- Maintains housekeeping and maintenance responsibilities (driveways, restrooms, and car wash)
- Explains car wash entry procedure to customers and follows exact car loading and prepping procedures, ensuring employee and/or customer safety is not jeopardized
- Performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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