Team Member

Caribou Coffee is a specialty coffee and espresso retailer known for its commitment to creating day-making experiences that spark a chain reaction of GOOD. With a focus on team, guest, and business, Caribou Coffee has established itself as a community-centered coffeehouse that values authenticity, hospitality, and outstanding customer service. Founded with a passion for exceptional coffee and an inviting atmosphere, Caribou Coffee continues to serve world-class hand-crafted beverages and delightful food offerings in a welcoming environment. The company prides itself on fostering close-knit relationships between its team members and guests, promoting a culture of support, fun, and personal growth. Located at 2120 E Northland Ave, Appleton, Wisconsin, Caribou Coffee is dedicated to equal employment opportunity and creating inclusive workplaces where all employees can be themselves and thrive.

The Team Member role at Caribou Coffee is foundational to delivering the brand's promise and creating memorable guest experiences. This position is essential for embodying the company’s purpose through every interaction by providing unparalleled guest service, crafting exquisite beverages, and embracing the Core Values of Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love. Team Members serve as ambassadors for the brand, engaging personally with guests by building relationships, anticipating needs, and enthusiastically sharing product knowledge. They are skilled in hand-crafting beverages, preparing food to the company’s standards, handling orders and cash transactions, and maintaining store cleanliness and organization. The ability to multitask by floating between barista and guest service roles demonstrates the flexibility and collaboration valued in Caribou’s team-driven culture.

This role offers a unique opportunity for individuals to work in a dynamic, community-oriented setting where being genuine and having a learner’s mentality are celebrated. The position also emphasizes resilience, reliability, and a passion for creating positive impacts on both team members and guests. Caribou Coffee values employees who are eager to support one another and contribute to an environment where fun and joy are prioritized alongside excellent service. Being part of the 'Bou Crew' means joining a team that embraces diversity, fosters personal and professional growth, and is committed to making a meaningful difference every day. Caribou Coffee also ensures compliance with federal, state, and local non-discrimination laws, supporting equal opportunity for all employees and applicants, including Veterans, individuals with disabilities, and those representing different backgrounds and communities.

Physical aspects of this role include seeing, hearing, speaking, reaching, and lifting up to 50 pounds, along with standing, sitting, bending, and moving intermittently over 4 to 8 hours, with accommodations available as needed. Team Members should be prepared to work flexible schedules that may include early mornings, evenings, holidays, and weekends. This position is ideal for individuals at least 16 years of age who are enthusiastic about guest service and interested in gaining experience in the restaurant and retail industry. Ultimately, the Team Member at Caribou Coffee is about creating a welcoming experience that ignites positivity and lasts beyond the doors of the store.