Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
team environment
Career development opportunities

Job Description

Urban Air Adventure Parks is a leading indoor entertainment company specializing in adventure parks that offer fun-filled experiences for individuals and families. As the largest operator of location-based adventure parks globally, Urban Air has revolutionized the concept of entertainment by providing innovative and safe environments where kids and adults alike can enjoy various physical activities and challenges. Founded and based in Dallas, the company has made a significant impact by combining fun, fitness, and adventure to inspire visitors to push their limits and aim higher in their everyday lives.

With a dynamic and energetic team, Urban Air focuses on creating memorable experiences through state-of-the-art facilities, a wide variety of attractions, and a welcoming atmosphere. Their mission to encourage fun and personal achievement aligns with their commitment to safety and customer satisfaction. Urban Air is an ideal workplace for individuals passionate about bringing joy and energy to their community, as well as for those who value teamwork in a vibrant and physically engaging setting.

The role available at Urban Air Hudson Oaks (Aledo) includes positions such as Court Monitor, Front Desk Associate, Party Host, and Café Staff. These positions are essential to maintaining a smooth and enjoyable operation within the park. Candidates applying for this role are expected to be high-energy individuals with excellent customer service skills, capable of engaging with guests and ensuring their experience is both safe and enjoyable. The ability to handle cash and previous experience in retail or hospitality is advantageous but not mandatory.

Applicants must have reliable transportation to and from the park and be available to work at least one shift between Monday and Thursday, as well as two shifts between Friday and Sunday. This schedule flexibility supports the park's goal to serve guests throughout the week, especially during peak times. Physical fitness or an athletic mindset is encouraged due to the active nature of the work environment, where all team members are expected to perform at equal or greater levels of physical engagement.

In addition to delivering exceptional customer service, team members will be responsible for various duties, including guest monitoring, managing party events, handling front desk operations, and supporting café activities. Urban Air values equal opportunity employment and fosters an inclusive workplace where diversity is celebrated and all employees are empowered to contribute effectively.

Working at Urban Air offers a unique opportunity to be part of a growing industry leader in entertainment, providing personal growth, teamwork, and a fast-paced work environment. Employees gain valuable experience in customer service, cash handling, and teamwork while promoting fun and active lifestyles within their local communities. For those motivated by energetic interactions and making a positive impact, Urban Air represents a rewarding career path where dedication and enthusiasm are highly valued.

Job Requirements

  • high school diploma or equivalent
  • reliable transportation to and from the park
  • availability to work at least one shift Monday through Thursday and two shifts Friday through Sunday
  • ability to perform physical tasks required by the role
  • customer-focused attitude
  • cash handling capability

Job Qualifications

  • high-energy individual with excellent customer service skills
  • experience in retail or hospitality preferred but not required
  • cash handling experience
  • ability to work flexible shifts including evenings and weekends
  • reliable transportation
  • strong communication skills

Job Duties

  • monitor courts to ensure safety and enjoyment
  • manage front desk activities including guest check-ins and inquiries
  • host parties and coordinate event activities
  • operate café services and handle food and beverage sales
  • provide exceptional customer service and resolve guest issues
  • handle cash transactions accurately
  • maintain cleanliness and organization of assigned areas

Job Criteria

Experience

Entry Level (1-2 years)


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