Team Member

Urban Air Adventure Parks is a leading indoor adventure park operator headquartered in Dallas. Recognized as the pioneer of the adventure park concept, Urban Air stands as the largest location-based entertainment company specializing in indoor adventure experiences globally. The company is dedicated to creating a fun, engaging, and safe environment where kids and families can come together to enjoy a variety of physical activities, games, and interactive attractions that inspire individuals to aim higher and achieve new personal heights. Their mission emphasizes fostering enjoyment and personal growth through innovative, action-packed adventures that challenge and entertain guests of all ages.

Urban Air Adventure Parks have become synonymous with high-energy, family-friendly entertainment venues that serve communities across multiple locations. At each Urban Air park, the culture revolves around enthusiasm, exceptional customer service, and a commitment to safety, ensuring visitors leave with memorable experiences. To maintain this standard, the company continuously seeks passionate and motivated individuals to join their team. Whether in roles that interact directly with guests or those behind the scenes, every member of the staff plays a key role in delivering quality service and maintaining a positive atmosphere.

The current openings include positions such as Court Monitor, Front Desk Associate, Party Host, and Café Team Member. These roles require reliable transportation and the flexibility to work at least one shift during Monday through Thursday, and two shifts between Friday and Sunday, catering to the park's busiest periods. The ideal candidates for these roles will be energetic, customer-service oriented, and ready to contribute to a fast-paced entertainment environment.

In the role of Court Monitor, one is responsible for overseeing the activity courts ensuring safety and adherence to park policies, engaging with guests, and maintaining operational flow. Front Desk Associates act as the first point of contact, managing guest check-ins and answering inquiries, while Party Hosts facilitate celebrations and events, creating a joyful atmosphere. Café Team Members support food and beverage service, ensuring guests enjoy delicious offerings during their visit. All positions require teamwork, communication skills, and the ability to assist guests with enthusiasm and professionalism.

Urban Air values high-energy individuals who thrive in dynamic environments and bring excellent customer service capabilities. While previous experience in retail or hospitality is preferred, it is not mandatory. Candidates with cash handling experience will find an advantage, given the transactional nature of certain responsibilities. The company encourages athletic-minded individuals to apply due to the role’s physical demands, though this is not a strict requirement. The work environment is designed to be inclusive and supportive, providing opportunities for personal growth and career development within the vibrant entertainment industry.

Urban Air Morrisville is committed to equal employment opportunities, ensuring diversity and inclusion within its workforce. This commitment reflects the company’s broader philosophy of welcoming talents from varied backgrounds to create a well-rounded team dedicated to delivering fun and safety in equal measure. By joining Urban Air, employees become part of a forward-thinking brand that not only prioritizes the guest experience but also values its people as critical contributors to success.