Team Member

Urban Air Adventure Parks is the leading indoor adventure park and market leader in location-based entertainment, headquartered in Dallas, Texas. Known for pioneering the adventure park concept, Urban Air has established itself as the largest adventure park operator worldwide. The company focuses on creating a fun, safe, and engaging environment for children and families, helping kids to have fun and aim higher by achieving feats they never thought possible. Urban Air’s parks are designed to provide a dynamic range of activities, combining physical adventure with social interaction, making it a premier destination for family entertainment. With multiple locations across the country, Urban Air continues to expand its footprint and innovate its offerings to meet the evolving needs of its active and energetic customer base.

At Urban Air Harlingen, the team values diversity and inclusivity as an equal opportunity employer. The company seeks energetic and qualified individuals to join its team in various roles, including Court Monitor, Front Desk, Party Host, and Cafe positions. These roles are critical to ensuring the park operates smoothly and that each guest has a memorable and enjoyable experience. Employees are expected to be reliable, communicative, and able to work collaboratively in a dynamic environment. Applicants must have dependable transportation to and from the park and the ability to commit to working at least one shift between Monday and Thursday and two shifts between Friday and Sunday.

The roles require individuals who are high-energy with excellent customer service skills, as the work environment is fast-paced and customer-focused. Prior experience in retail or hospitality is preferred but not mandatory, offering opportunities for those eager to enter the industry or develop their careers within location-based entertainment. Cash handling experience is also beneficial, reflecting the operational needs of front-facing positions. Physical fitness and an athletic mindset are encouraged but not required, given the active nature of the business. All team members are expected to perform to equal levels of performance and efficiency. These positions contribute to the overall guest experience by managing admissions, facilitating parties, providing front desk support, and handling café services effectively.

The statement of job responsibilities serves as a general guideline, with actual duties evolving based on park needs and individual capabilities. Urban Air fosters a supportive and engaging work environment that emphasizes teamwork, safety, and guest satisfaction. Joining Urban Air means becoming part of a company that genuinely values fun, personal development, and community engagement while offering competitive hourly wages and opportunities for advancement within the entertainment and hospitality sector. Urban Air Harlingen encourages applicants from all backgrounds to apply, reflecting the company’s commitment to diversity and equal employment opportunity.