Team Member

Caribou Coffee is a renowned coffee company dedicated to creating day-making experiences that spark a chain reaction of GOOD. Established as a beloved coffeehouse brand, Caribou Coffee prides itself on delivering exceptional customer service, quality beverages, and a welcoming community atmosphere. The company emphasizes core values that focus on team, guest, and business, ensuring that every interaction reflects their commitment to these pillars. With a culture that encourages employees to be themselves, Caribou Coffee fosters an environment where life-long relationships are built, and great coffee is served with love and enthusiasm.

The role of a Team Member at Caribou Coffee is pivotal to the guest experience. As the core of the Caribou experience, the Team Member is responsible for delivering unparalleled guest service while handcrafting world-class beverages that meet Caribou’s high standards. This position offers an excellent opportunity to work in a dynamic and customer-focused environment where your efforts directly contribute to creating memorable experiences for guests. The role is designed for individuals who are passionate about coffee, enjoy engaging with others, and thrive in a team setting.

Team Members at Caribou Coffee engage in a variety of responsibilities, including developing ongoing personal relationships with guests, practicing active listening, and anticipating guest needs to provide proactive solutions. Every interaction is guided by Caribou’s Purpose and Values, which include supporting one another, making fun happen, being yourself, taking ownership, and serving with love.

This role requires flexibility as Team Members work shifts during early mornings, evenings, some holidays, and weekends to ensure the store operates smoothly and guests receive consistent, outstanding service. Caribou Coffee provides a compensation range between $11.23 and $18.71 per hour, reflecting the company’s commitment to meeting local and state minimum wage regulations while offering competitive pay.

Physically, Team Members must be able to perform tasks such as standing, sitting, reaching, lifting up to 50 pounds, bending, and moving intermittently during their work shift, typically lasting between 4 to 8 hours. The job demands resilience, teamwork, and a learner’s mentality to continually improve and contribute positively to the store’s atmosphere.

Caribou Coffee embraces diversity and equal employment opportunity, actively prohibiting discrimination and harassment in all forms. The company is dedicated to accommodating applicants with disabilities or special needs. This commitment to inclusivity reinforces Caribou’s position as not only a great place to enjoy coffee but also a supportive and empowering workplace.

Joining Caribou Coffee as a Team Member means becoming part of the 'Bou Crew,' a passionate team committed to making a positive impact in the community while indulging in some of the finest coffee experiences. If you are enthusiastic about serving others, eager to learn, and ready to contribute to a lively and dedicated team, this role offers a fulfilling and rewarding career path in the coffee retail industry.