Team Member

Urban Air Adventure Parks is a leading indoor adventure park company that has revolutionized the location-based entertainment industry. Founded and headquartered in Dallas, Texas, Urban Air has grown to become the largest operator of adventure parks worldwide, setting the gold standard for family-friendly amusement and activity centers. The company’s mission revolves around creating safe, exciting, and innovative environments where children and families can come together to enjoy active play and build confidence through fun challenges and experiences. Urban Air prides itself on delivering a wide range of attractions that appeal to visitors of all ages, combining physical activity with social interaction and entertainment.

At Urban Air, the focus is on fostering fun and encouraging kids to aim higher in all aspects of their lives, making each visit not just entertaining but also enriching. Their adventure parks feature trampolines, climbing walls, obstacle courses, and many other interactive play areas that promote health, wellness, and personal growth in an energetic, supportive atmosphere. Beyond being an entertainment destination, Urban Air emphasizes community engagement and ensuring that every guest enjoys the best possible experience.

The role of Team Member at Urban Air El Paso (West) offers a fantastic opportunity to be part of this dynamic and fast-growing company. Urban Air is actively seeking qualified and enthusiastic individuals to fill a variety of key positions including Court Monitor, Front Desk, Party Host, and Café Staff. This employment opportunity is geared towards energetic individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer service. The position requires reliability, especially in transportation, and the flexibility to work at least one shift from Monday to Thursday and two shifts from Friday through Sunday, making it a great role for those who enjoy a varied schedule.

As a Team Member, you will play an essential role in creating a positive and memorable experience for guests. Your responsibilities may include monitoring court activities to ensure safety, managing front desk operations, hosting parties and celebrations, or assisting in the café with food and beverage service. The nature of the work means you will be part of a collaborative team dedicated to maintaining a clean, safe, and welcoming environment for guests.

This position is ideal for individuals who have a high-energy disposition and excellent interpersonal skills. Although previous experience in retail or hospitality is preferred, it is not mandatory; what matters most is a can-do attitude and commitment to learning. Cash handling skills are advantageous as some positions involve transaction processing. Urban Air values athletic-minded applicants due to the physical nature of the job, but all team members are expected to perform equally and contribute positively.

Working with Urban Air means joining a company that supports equal opportunity employment and values diversity, ensuring an inclusive workplace where everyone can succeed. As part of a brand that leads the market in location-based entertainment, you will gain valuable experience in customer service, teamwork, and hospitality while having fun in an inspiring setting. Urban Air El Paso (West) specifically seeks applicants committed to providing excellent guest service and upholding the company’s high standards. If you have reliable transportation, availability to meet the shift requirements, and a willingness to grow both personally and professionally, this is an exciting opportunity to become part of an innovative and impactful organization.