Team Member

Urban Air Adventure Parks is a leading global operator of indoor adventure parks, headquartered in Dallas, Texas. As a pioneer in the adventure park concept, Urban Air offers innovative and engaging location-based entertainment that appeals to families and thrill-seekers alike. The company's mission is centered around fostering fun, excitement, and personal achievement for kids and individuals of all ages, encouraging them to push their limits and aim higher in a safe, controlled environment. With a commitment to high-quality service, safety, and community engagement, Urban Air continues to set the standard for family entertainment by creating memorable and dynamic experiences in a variety of locations worldwide.

The role of a Team Member at Urban Air Wellington involves working in a fast-paced, energetic environment where customer service and teamwork are paramount. Positions available include Court Monitor, Front Desk, Party Host, and Café Staff, each playing a vital role in creating a welcoming atmosphere and ensuring all guests have an exceptional experience. This position requires reliable transportation and the ability to work a flexible schedule, including at least one shift between Monday and Thursday and two shifts on the weekend. Urban Air values high-energy individuals who are passionate about providing excellent customer service and are capable of handling the physical demands associated with the role. Previous retail or hospitality experience is beneficial but not mandatory, and cash handling skills are essential. The company encourages athletic-minded candidates due to the physical nature of the business but welcomes applicants from diverse backgrounds who can meet performance standards. Urban Air Wellington prides itself on being an equal opportunity employer, fostering an inclusive environment where all team members can thrive and grow their skills. Working as a Team Member at Urban Air offers a unique opportunity to be part of an innovative, supportive team dedicated to making a positive impact on guests’ entertainment experiences while developing valuable skills in customer service and operations.