Team Member

Urban Air Adventure Parks is a leading company in the indoor adventure entertainment industry, recognized as the largest adventure park operator worldwide. Originating from Dallas, Texas, Urban Air has established itself as a pioneering force by developing the adventure park concept and delivering exciting location-based entertainment experiences to families and individuals across various regions. With a strong commitment to fostering fun, growth, and achievement, Urban Air aims to inspire kids and guests to reach higher and accomplish feats they never thought possible. The company prides itself on creating vibrant, safe, and engaging environments where visitors can enjoy an array of attractions designed to spark joy and physical activity in a supportive atmosphere.

Urban Air Ankeny is part of this influential network, upholding the brand's reputation for excellence and innovation in entertainment. They operate under a strong ethical framework that promotes equality and diversity, ensuring a welcoming and inclusive workplace for all team members. The Ankeny location offers multiple positions for motivated and enthusiastic team members to join their crew, including Court Monitors, Front Desk Assistants, Party Hosts, and Café Staff. These roles require reliable transportation and the availability to work a minimum of one shift on weekdays (Monday to Thursday) and two shifts on weekends (Friday to Sunday), accommodating the park's busy schedule and customer demand patterns.

The team member roles at Urban Air Adventure Parks demand a high-energy, customer-centric approach. The company favors individuals with prior experience in retail or hospitality, although such experience is not mandatory. What matters most is the candidate's ability to handle cash transactions accurately and provide outstanding customer service, ensuring each visitor's experience is memorable and enjoyable. Employees are expected to be physically active and able to meet the performance standards required in an environment that encourages physical play and movement due to the nature of the business. Athletic-minded candidates are encouraged but not required, as the park fosters equality in performance expectations among all team members.

Urban Air Ankeny offers a dynamic work environment that combines entertainment with teamwork and personal development. This role could be ideal for individuals seeking part-time employment with flexible shifts in a fun, fast-paced setting that challenges one’s ability to multitask, communicate effectively with patrons, and contribute to a collective mission of delivering joy and excitement. Candidates will benefit from being team players who thrive in social environments and who possess a positive attitude toward customer interaction and problem-solving in real time.

Urban Air Ankeny is proud to be an equal opportunity employer, welcoming applicants from diverse backgrounds and encouraging a culture of respect and opportunity. The positions available provide an excellent gateway into the entertainment and hospitality sectors, equipping employees with valuable experience and skills transferable to a variety of industries. Whether working as a Front Desk Associate greeting guests, a Court Monitor supervising safety and fun, a Party Host orchestrating memorable celebrations, or a member of the Cafe team providing refreshments, each role is critical to the success of the park’s operations and overall guest satisfaction.