TEAM MEMBER

Round Rock, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible schedule

team events

Job Description

The hiring company is MAD Greens, a vibrant and dynamic fast-casual restaurant chain known for its commitment to serving fresh, delicious salads and bowls in a fun and inclusive environment. MAD Greens distinguishes itself by blending health-conscious dining with a unique brand personality that values teamwork, inclusivity, respect, passion, and fun. Established as a community-focused restaurant, MAD Greens prides itself on creating a welcoming atmosphere where guests enjoy excellent food paired with exceptional service. The company embraces a quirky and lively culture, fostering an upbeat work environment that encourages collaboration among its team members. MAD Greens is dedicated not only to providing great food but also to taking care of its employees and guests alike, making it a rewarding place to work for those who are passionate about hospitality and team success. This environment is tailored for individuals who are eager to contribute to a store's performance while upholding the company’s distinctive culture.

The Team Member role in the Operations department reports directly to the General Manager. This position is ideal for enthusiastic and passionate individuals who thrive in a fast-paced setting and have a natural ability to motivate others. The Team Member at MAD Greens is central to delivering an outstanding hospitality experience to guests by greeting them warmly, accurately taking their food orders, and ensuring a smooth dining process. This role requires a person who enjoys both customer interaction and collaboration with fellow team members. Key responsibilities include maintaining food quality by managing fresh ingredient availability, preparing food items quickly and accurately, and following all safety and sanitation standards. Additionally, the Team Member plays a critical role in food prep tasks such as chopping, slicing, and properly storing food items. Beyond food preparation, this role involves supporting ongoing restaurant operations including cleaning, organization, setup, and breakdown of the restaurant spaces spanning dining area, kitchen, prep area, and restrooms. The person in this role must handle guest concerns effectively while promoting a positive and respectful work environment aligned with MAD Greens’ core values. Regular attendance, dependability, and a cooperative attitude are essential as the Team Member helps foster a welcoming, fun, and performance-driven culture. MAD Greens is seeking a candidate who not only meets the job requirements but also genuinely resonates with the company’s philosophies like MADocracy and MAD Passion, making this a fulfilling and growth-oriented opportunity for hospitality professionals.

Job Requirements

Excellent guest service skills required
Ability to work in a fast-paced environment for up to 8+ hours per shift
Team oriented, adaptable, dependable, and strong work ethic
Ability to communicate effectively with guests and team members
Ability to work nights, weekends and holidays
Ability to work with sharp kitchen tools when in a prep position
Aligned with core values including You Be You, MADocracy, MAD Passion, and MADfetti

Job Qualifications

Excellent guest service skills
Ability to communicate effectively with guests and team members
Team oriented and adaptable
Strong work ethic
Experience working in a fast-paced environment is preferred but not required
Basic knowledge of food safety and sanitation practices is a plus
Ability to work with sharp kitchen tools
Alignment with company core values such as inclusivity, respect, passion, and teamwork

Job Duties

Greet guests to make them feel comfortable and welcome
Take guests’ food orders and handle cash and credit transactions
Follow MAD Greens operational policies and procedures, including those for cash handling and safety/security to ensure the safety of all team members during each shift
Demonstrate knowledge of the brand and menu items
Make the availability of fresh ingredients possible on a daily basis
Cut, slice vegetables and fruits and store them properly
Rotate food items in cold storage and trash any expired items
Sort, chop, and store food items that need to be used for cooking purposes
Serve food to guests in a courteous and timely manner
Quickly and accurately prepare food items
Follow sanitation and safety procedures including knife handling and kitchen equipment
Maintain cleanliness and organization throughout the restaurant and ensure proper set up and/or breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
Effectively handle guest concerns and complaints
Work as a team to prepare the restaurant for each shift
Act with integrity, honesty and knowledge that promotes the culture of Snappy Salads
Maintains regular and consistent attendance and punctuality
Contributes to a positive team environment