
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $19.25
Work Schedule
Flexible
Benefits
Medical
HSA with Employer Contribution
Dental
Vision
Life insurance
Disability Coverage
hospital indemnity
critical illness coverage
accident insurance
401(k) with 4% employer safe-harbor match
Job Description
Steak 'n Shake is a renowned quick-service restaurant chain with a rich heritage dating back to 1934. Known for its premium burgers and hand-dipped milkshakes, Steak 'n Shake has continually evolved by blending tradition with innovation. The company incorporates modern technology such as self-order kiosks, controlled pour beverage systems, Bitcoin payment options, and a return to beef tallow cooking to enhance flavor and customer experience. Committed to delivering exceptional hospitality, Steak 'n Shake creates a vibrant and dynamic environment where every guest is treated with genuine care and every team member plays a vital role in shaping the future of quick-service dining. As a company dedicated to excellence, Steak 'n Shake prides itself on being a maximum wage employer, ensuring competitive compensation and opportunities for career advancement.
The Team Member position at Steak 'n Shake goes beyond conventional customer service roles. It involves delivering genuine hospitality, infusing energy into every shift, and contributing to a high-energy environment where every meal and every guest matters. This role requires a passionate individual who is enthusiastic about serving others, focused on maintaining fast and friendly service, and willing to adapt in a fast-paced setting. Team Members greet guests warmly, take accurate orders—including assistance with kiosk usage—and uphold the company’s standards for food safety, cleanliness, and customer experience. Flexible scheduling allows Team Members to balance personal commitments while gaining valuable experience and learning from seasoned leaders. Besides competitive pay up to $19.25 per hour, employees enjoy a suite of benefits including medical, dental, vision, life insurance, disability coverage, and a 401(k) plan with employer match. There are additional perks such as flexible scheduling, meal discounts, paid training, and an employee assistance program designed to support the well-being and growth of each team member.
Joining Steak 'n Shake means becoming part of a legacy defined by quality, innovation, and an authentic customer-first approach. The role is ideal for individuals eager to develop career paths in hospitality or customer service, offering real opportunities for growth within a respected and beloved brand. The company emphasizes teamwork, reliability, and a positive, friendly attitude to create memorable dining experiences for every guest. If you are looking for more than just a job, but a place to grow, make a difference, and be appreciated, the Team Member role at Steak 'n Shake is an excellent opportunity.
The Team Member position at Steak 'n Shake goes beyond conventional customer service roles. It involves delivering genuine hospitality, infusing energy into every shift, and contributing to a high-energy environment where every meal and every guest matters. This role requires a passionate individual who is enthusiastic about serving others, focused on maintaining fast and friendly service, and willing to adapt in a fast-paced setting. Team Members greet guests warmly, take accurate orders—including assistance with kiosk usage—and uphold the company’s standards for food safety, cleanliness, and customer experience. Flexible scheduling allows Team Members to balance personal commitments while gaining valuable experience and learning from seasoned leaders. Besides competitive pay up to $19.25 per hour, employees enjoy a suite of benefits including medical, dental, vision, life insurance, disability coverage, and a 401(k) plan with employer match. There are additional perks such as flexible scheduling, meal discounts, paid training, and an employee assistance program designed to support the well-being and growth of each team member.
Joining Steak 'n Shake means becoming part of a legacy defined by quality, innovation, and an authentic customer-first approach. The role is ideal for individuals eager to develop career paths in hospitality or customer service, offering real opportunities for growth within a respected and beloved brand. The company emphasizes teamwork, reliability, and a positive, friendly attitude to create memorable dining experiences for every guest. If you are looking for more than just a job, but a place to grow, make a difference, and be appreciated, the Team Member role at Steak 'n Shake is an excellent opportunity.
Job Requirements
- Consistency and reliability-you show up ready to work every shift
- Positive, cheerful attitude
- Passion for serving and helping others
- Strong customer service skills
- Team-oriented mindset with great interpersonal skills
- Detail-oriented and able to multitask
- Works well independently and in a fast-paced team setting
- Flexible schedule availability
- Ability to lift and carry up to 50 lbs regularly
- Ability to stand for extended periods
Job Qualifications
- Positive, cheerful attitude
- Passion for serving and helping others
- Strong customer service skills
- Team-oriented mindset with great interpersonal skills
- Detail-oriented and able to multitask
- Works well independently and in a fast-paced team setting
- Flexible schedule availability
Job Duties
- Greet every guest with a genuine smile
- Create and maintain friendly eye contact
- Speak with enthusiasm and warmth
- Build real connections with guests to make them feel valued
- Represent and uphold the vision and values of Steak 'n Shake
- Take orders accurately and efficiently including kiosk assistance
- Work well with your team to keep service fast and friendly
- Stay adaptable, dependable, and focused during busy shifts
- Follow all brand standards for food safety, cleanliness, and dress code
- Stand and work on your feet for several hours at a time
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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