Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.25 - $14.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Team-oriented work environment
Training and development opportunities

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company that has revolutionized location-based entertainment. Headquartered in Dallas, Texas, Urban Air has established itself as the market leader and the largest operator of indoor adventure parks worldwide. With a mission to help kids have fun and aim higher, Urban Air creates an environment where children and families can safely explore exciting activities and challenge themselves to reach new heights. The company prides itself on offering a safe, active, and engaging experience that goes beyond traditional entertainment venues. Urban Air’s locations feature a variety of attractions such as trampolines, climbing walls, obstacle courses, and more, all designed to foster confidence, physical activity, and social interaction among guests.

Urban Air Tulsa is currently searching for energetic and qualified individuals to join their team as Team Members in several exciting roles including Court Monitor, Front Desk, Party Host, and Café positions. These roles are integral to ensuring a seamless and enjoyable experience for all guests by delivering top-notch customer service and maintaining a safe, clean, and welcoming environment. The positions require reliable transportation for commuting to and from the park, with specific shift availability needed: at least one shift between Monday and Thursday, and two shifts between Friday and Sunday. Urban Air encourages individuals with athletic abilities to apply due to the physically engaging aspects of the job, although this is not a mandatory requirement.

The ideal candidates for these positions are high-energy individuals with strong customer service skills who thrive in a fast-paced, dynamic setting. While prior experience in retail or hospitality and cash handling skills are preferred, they are not mandatory, as Urban Air offers training to help all team members succeed. As part of the Urban Air team, employees will contribute to a positive atmosphere where safety, fun, and customer satisfaction are paramount. This role provides a unique opportunity to work in an innovative entertainment concept that prioritizes active play and community engagement, making it an excellent fit for those passionate about service and recreation.

Urban Air Tulsa is an equal opportunity employer that values diversity and inclusion, ensuring fair hiring practices for all applicants. The company emphasizes teamwork and collaboration, offering a family-friendly work culture where team members support one another while contributing to a memorable guest experience. By joining Urban Air, employees become part of a rapidly growing company that is reshaping the way families engage with entertainment and physical activity. This position, therefore, offers not only employment but the chance to grow professionally within a vibrant and supportive environment focused on fun and achievement.

Job Requirements

  • reliable transportation to and from the park
  • ability to work at least one shift between Monday and Thursday and two shifts between Friday and Sunday
  • physical ability to perform job duties
  • willingness to work flexible hours
  • legal authorization to work

Job Qualifications

  • high-energy individual with excellent customer service skills
  • previous experience in retail or hospitality preferred but not required
  • cash handling experience
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment

Job Duties

  • monitor courts and ensure guest safety
  • greet and assist customers at the front desk
  • host and coordinate parties and group events
  • operate the café and handle food service
  • perform cash handling and point-of-sale transactions
  • maintain cleanliness and organization of park areas
  • provide excellent customer service and support

Job Criteria

Experience

Entry Level (1-2 years)


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