Team Member

Urban Air Adventure Parks is a leading indoor adventure park company specializing in providing thrilling and entertaining experiences for children and families. Established as a pioneer in the location-based entertainment industry, Urban Air is headquartered in Dallas and has grown to become the largest operator of adventure parks worldwide. The company focuses on creating an environment where kids can have fun, challenge themselves, and aim higher in their personal achievements by engaging in various physical and team activities. Urban Air offers a wide range of attractions designed to foster excitement, physical activity, and social interaction in a safe and supervised setting.

Specifically, Urban Air Sterling Heights is seeking enthusiastic and qualified individuals for multiple positions including Court Monitor, Front Desk, Party Host, and Café team members. This is an excellent opportunity for candidates who thrive in dynamic customer service roles within a vibrant recreational environment. The positions require dependable transportation and availability to work at least one shift between Monday and Thursday, as well as two shifts between Friday and Sunday. Ideal candidates possess a high level of energy and excellent customer service skills, with prior experience in retail or hospitality preferred but not mandatory. Cash handling experience is a plus. Due to the physical demands of the park’s activities, candidates who are athletic-minded are encouraged to apply, although all applicants must be capable of performing work to the same high standards.

These team members play a vital role in ensuring guests have a positive and engaging experience by maintaining operational areas, monitoring safety, managing guest interactions, and supporting party events and café services. The role requires individuals who can work efficiently within a team while also handling customer needs professionally and with a positive attitude. Urban Air Sterling Heights is committed to providing equal employment opportunities and cultivating a welcoming environment for all team members. This opportunity is perfect for individuals seeking to contribute to a dynamic entertainment business that prioritizes fun, safety, and customer satisfaction while providing a supportive workplace environment.