
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
Meal allowance
Career development opportunities
flexible scheduling
diversity and inclusion
Job Description
Pollo Nation is a vibrant and dynamic restaurant chain known for its flavorful cuisine and welcoming atmosphere. As a company dedicated to delivering exceptional dining experiences, Pollo Nation has built a reputation for quality food and excellent customer service across its locations. With a focus on community and culture, the establishment prides itself on fostering an inclusive work environment where employees can thrive and grow. Pollo Nation operates as a fast-casual dining restaurant, offering a variety of roles that contribute to its overall mission of satisfying customers through great food and friendly service.
The Team Member role at Pollo Nation is essential to ensuring smooth daily operations and upholding the standards that guests expect. This position is responsible for a wide range of duties including food preparation, serving customers, and maintaining a clean dining space. Whether greeting and thanking customers or preparing menu items in the kitchen, team members play a vital part in creating a pleasant and efficient dining experience. The role is versatile and demands flexibility, as team members may be required to perform various tasks such as handling food orders, managing cashier duties, and maintaining kitchen cleanliness.
This is an entry-level position that offers valuable experience in the food service industry, suitable for individuals eager to learn and be part of a dedicated team. While no supervisory responsibilities are involved, team members must demonstrate strong communication skills, the ability to multitask, and a positive attitude under pressure. Working at Pollo Nation requires adherence to safety regulations and cleanliness standards to ensure both customer and employee well-being.
Applicants should be prepared to create an online account to apply, enabling them to track their application status conveniently. The role requires compliance with basic food safety rules, familiarity with POS systems, and the ability to work collaboratively. The diverse duties range from taking customer orders, relaying them to the kitchen, cooking and packaging food, restocking supplies, handling payments, to cleaning and maintaining the restaurant interior and exterior.
Pollo Nation values diversity and inclusion deeply, welcoming applicants from all backgrounds and committing to equal employment opportunities regardless of race, religion, gender identity, or disability. The work environment is typically fast-paced and upbeat, with noise levels varying throughout the day. Physical demands include standing for extended periods, lifting up to 50 pounds, and performing tasks that require manual dexterity and stamina.
Joining Pollo Nation means becoming part of a team that celebrates culture, encourages personal development, and strives to provide outstanding customer experiences. This role offers a unique chance for individuals seeking a supportive workplace with opportunities for growth in the hospitality sector, emphasizing teamwork, respect, and service excellence.
The Team Member role at Pollo Nation is essential to ensuring smooth daily operations and upholding the standards that guests expect. This position is responsible for a wide range of duties including food preparation, serving customers, and maintaining a clean dining space. Whether greeting and thanking customers or preparing menu items in the kitchen, team members play a vital part in creating a pleasant and efficient dining experience. The role is versatile and demands flexibility, as team members may be required to perform various tasks such as handling food orders, managing cashier duties, and maintaining kitchen cleanliness.
This is an entry-level position that offers valuable experience in the food service industry, suitable for individuals eager to learn and be part of a dedicated team. While no supervisory responsibilities are involved, team members must demonstrate strong communication skills, the ability to multitask, and a positive attitude under pressure. Working at Pollo Nation requires adherence to safety regulations and cleanliness standards to ensure both customer and employee well-being.
Applicants should be prepared to create an online account to apply, enabling them to track their application status conveniently. The role requires compliance with basic food safety rules, familiarity with POS systems, and the ability to work collaboratively. The diverse duties range from taking customer orders, relaying them to the kitchen, cooking and packaging food, restocking supplies, handling payments, to cleaning and maintaining the restaurant interior and exterior.
Pollo Nation values diversity and inclusion deeply, welcoming applicants from all backgrounds and committing to equal employment opportunities regardless of race, religion, gender identity, or disability. The work environment is typically fast-paced and upbeat, with noise levels varying throughout the day. Physical demands include standing for extended periods, lifting up to 50 pounds, and performing tasks that require manual dexterity and stamina.
Joining Pollo Nation means becoming part of a team that celebrates culture, encourages personal development, and strives to provide outstanding customer experiences. This role offers a unique chance for individuals seeking a supportive workplace with opportunities for growth in the hospitality sector, emphasizing teamwork, respect, and service excellence.
Job Requirements
- Must be at least 16 years old, subject to Child Labor Laws where applicable
- Must have reliable transportation to and from work
- Must be able to stand for extended periods during shifts
- Must be able to lift 25 to 50 pounds periodically
- Must possess basic reading and communication skills in English
- Must have capacity to follow safety and food hygiene standards
- Must be willing to adhere to company policies and hold a positive attitude at work
- Must be able to use electronic ordering and payment systems
- Must be flexible to work various shifts including weekends and holidays
Job Qualifications
- Ability to perform each essential duty satisfactorily
- Ability to receive and respond promptly to requests, orders and instructions
- Ability to communicate with customers and coworkers
- Ability to comprehend and appropriately react to others
- Ability to perform multiple tasks
- Ability to adjust to changing assignments
- Ability to maintain productivity, composure, and a pleasant attitude under pressure
- Ability to speak English in positions requiring immediate customer contact
- Ability to learn POS Cash Register, Kitchen Screens, Recipes
Job Duties
- Greet and thank customers
- Place customer food and beverage orders through verbal communication and/or automated systems
- Relay customer food and beverage orders from service counter to kitchen operations
- Cook, prepare, package and pour food and beverages in kitchen operations using kitchen equipment while adhering to proper food safety and sanitation procedures
- Stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
- Stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
- Fill food and beverage orders of customers as part of coordinated kitchen and customer service operations
- Collect customer payments and return proper change through use of cash register
- Unload deliveries of food, beverage, packaging and serving materials to restaurant
- Clean the interior and exterior of the entire restaurant premises including floors, tables, seats, windows, doors, countertops, kitchenware, and kitchen equipment
- Observe and follow alcoholic beverage laws when applicable
- Maintain safe public access to the restaurant
- Perform all other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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