Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible

Job Description

Pollo Nation is a vibrant and fast-growing restaurant chain that prides itself on delivering authentic, flavorful food and exceptional customer service. Known for its festive atmosphere and commitment to quality, Pollo Nation offers a welcoming environment where team members and customers alike can experience the joy of a great meal served with genuine hospitality. As a part of the hospitality industry, this restaurant emphasizes a collaborative and energetic work culture designed to support employee growth and satisfaction. Pollo Nation is currently seeking enthusiastic and dedicated individuals to join their team as essential contributors to their ongoing success.

As a team member at Pollo Nation, you will play a crucial role in ensuring the smooth operation of daily restaurant activities. This position involves a wide array of responsibilities ranging from food preparation and customer service to maintaining cleanliness and safety within the dining environment. The role is ideal for individuals who enjoy dynamic, fast-paced work settings and take pride in creating a memorable experience for every guest. Employment at Pollo Nation offers an opportunity to develop valuable skills in the culinary and service areas while working alongside a passionate team committed to delivering excellence. Team members are expected to uphold the highest standards of food safety, customer interaction, and restaurant maintenance, making this an integral part of the brand's reputation.

This position requires an energetic, adaptable, and customer-oriented individual who can efficiently balance multiple tasks while maintaining a positive attitude under pressure. The role includes greeting and thanking customers, processing food and beverage orders using verbal communication or automated systems, and coordinating with kitchen operations to fulfill customer requests promptly. Additional duties include cooking and preparing food using various kitchen equipment, stocking service areas, handling transactions, and maintaining cleanliness throughout the premises. Pollo Nation values team members who can communicate effectively both with customers and coworkers and who demonstrate reliability and a strong work ethic.

Working at Pollo Nation also involves compliance with safety regulations, including child labor laws where applicable and alcoholic beverage laws when relevant. Physical demands include standing, walking, lifting items weighing up to 50 pounds, and performing tasks that require hand coordination and reaching. The work environment is lively and varies based on the season, time of day, and day of the week, providing a stimulating and engaging workplace. Pollo Nation is an equal opportunity employer, embracing diversity and offering equal employment opportunities regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Joining Pollo Nation means becoming part of a team that values your contribution and encourages professional growth. The company emphasizes creating a pleasant, clean dining environment where customers feel welcomed and appreciated. Whether working as a cashier, cook, line server, grill operator, or host/hostess, each team member is vital in delivering consistent quality and exceptional service. Pollo Nation supports ongoing training and development, empowering employees to excel in their roles and pursue career advancement within the organization. If you are motivated, enjoy working in a team setting, and are eager to contribute to an exciting restaurant experience, Pollo Nation invites you to apply and be a part of their fiesta!

Job Requirements

  • Must have an email account to create an application account
  • password must contain 1 upper case letter, 1 number and 1 special character
  • must be able to perform essential duties satisfactorily
  • must comply with child labor laws where applicable
  • must comply with food safety and sanitation procedures
  • must be physically able to stand, walk, talk, hear, grasp, carry items up to 50 pounds
  • must be adaptable to a fast-paced and changing work environment

Job Qualifications

  • Ability to receive and respond promptly to requests, orders and instructions
  • ability to communicate with customers and coworkers
  • ability to comprehend and appropriately react to others
  • ability to perform multiple tasks
  • ability to adjust to changing assignments
  • ability to maintain productivity, composure and pleasant attitude under pressure
  • ability to speak English in positions requiring immediate customer contact
  • ability to learn POS cash register, kitchen screens and recipes

Job Duties

  • Greet and thank customers
  • place customer food and beverage orders through verbal communication and/or automated systems
  • relay customer food and beverage orders from service counter to kitchen operations
  • cook, prepare, package and pour food and beverages in kitchen operations using kitchen equipment while following food safety and sanitation procedures
  • stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
  • stock salsa bars with appropriate levels of sauces, condiments, paper and utensils
  • fill food and beverage orders of customers as part of coordinated kitchen and service operations
  • collect customer payments and return proper change through cash register
  • unload deliveries of food, beverage, packaging and serving materials to restaurant
  • clean interior and exterior of entire restaurant premises including floors, tables, windows, doors, countertops, kitchenware and equipment
  • observe and follow alcoholic beverage laws when applicable
  • maintain safe public access to restaurant
  • perform all other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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