Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Job Description
Pollo Nation is a vibrant restaurant brand committed to delivering delicious food and exceptional customer service to its patrons. Known for its dynamic approach to dining and lively atmosphere, Pollo Nation embraces the spirit of camaraderie and community in every location. The company prides itself on sourcing quality ingredients and crafting flavorful menu items that keep customers coming back. Pollo Nation is dedicated to creating a positive work environment where team members can grow, thrive, and be part of a supportive community that values diversity and inclusion. Through continuous training and development, the establishment empowers its staff to excel in their roles and provide memorable dining experiences.
The Team Member role at Pollo Nation is integral to the overall success of the restaurant. This position involves a diverse range of responsibilities geared toward food preparation, customer service, and maintaining cleanliness and safety standards within the establishment. Team Members play a crucial role in ensuring that every guest feels welcomed and appreciated. They greet customers warmly, take accurate orders either through direct communication or automated systems, and relay these orders efficiently to kitchen staff. Additionally, they are involved in the cooking, packaging, and preparation of food and beverages using various kitchen equipment including fryers and grills while strictly adhering to food safety and sanitation protocols. Stocking kitchen and customer service areas with necessary supplies is also a key aspect of this role.
Beyond food service, Team Members are responsible for maintaining the cleanliness of the entire restaurant premises. Tasks include sweeping, mopping, polishing surfaces, and ensuring that dining areas present a tidy and inviting environment. The position requires a proactive attitude towards safety, including complying with alcoholic beverage laws when applicable and ensuring safe access for patrons. There is no supervisory responsibility, making this role focused entirely on operational excellence and customer engagement.
The role requires adaptability, communication skills, and the ability to manage multiple tasks efficiently under busy conditions. Physical demands include standing, walking, lifting weights up to 50 pounds, and handling various food preparation tasks. The work environment can be fast-paced and moderately noisy, offering a challenging yet rewarding experience for those who enjoy active roles in the hospitality industry.
Employment with Pollo Nation offers an exciting opportunity to be part of a team committed to high standards of quality and service. The position welcomes individuals who are capable of working collaboratively and are motivated by the prospect of providing excellent customer experiences. Pollo Nation values diversity and equal opportunity, encouraging applicants from all backgrounds to apply and become part of their growing family.
The Team Member role at Pollo Nation is integral to the overall success of the restaurant. This position involves a diverse range of responsibilities geared toward food preparation, customer service, and maintaining cleanliness and safety standards within the establishment. Team Members play a crucial role in ensuring that every guest feels welcomed and appreciated. They greet customers warmly, take accurate orders either through direct communication or automated systems, and relay these orders efficiently to kitchen staff. Additionally, they are involved in the cooking, packaging, and preparation of food and beverages using various kitchen equipment including fryers and grills while strictly adhering to food safety and sanitation protocols. Stocking kitchen and customer service areas with necessary supplies is also a key aspect of this role.
Beyond food service, Team Members are responsible for maintaining the cleanliness of the entire restaurant premises. Tasks include sweeping, mopping, polishing surfaces, and ensuring that dining areas present a tidy and inviting environment. The position requires a proactive attitude towards safety, including complying with alcoholic beverage laws when applicable and ensuring safe access for patrons. There is no supervisory responsibility, making this role focused entirely on operational excellence and customer engagement.
The role requires adaptability, communication skills, and the ability to manage multiple tasks efficiently under busy conditions. Physical demands include standing, walking, lifting weights up to 50 pounds, and handling various food preparation tasks. The work environment can be fast-paced and moderately noisy, offering a challenging yet rewarding experience for those who enjoy active roles in the hospitality industry.
Employment with Pollo Nation offers an exciting opportunity to be part of a team committed to high standards of quality and service. The position welcomes individuals who are capable of working collaboratively and are motivated by the prospect of providing excellent customer experiences. Pollo Nation values diversity and equal opportunity, encouraging applicants from all backgrounds to apply and become part of their growing family.
Job Requirements
- Must have an email account
- must create an account with a password containing 1 uppercase letter, 1 number and 1 special character
- ability to stand, walk, talk and hear regularly
- ability to use hands to handle and reach
- ability to grasp and carry items
- ability to lift weight from 25 up to 50 pounds
- ability to work in a moderate to high noise environment
- ability to comply with food safety and sanitation procedures
- adherence to applicable child labor laws
- willingness to perform cleaning and maintenance tasks
- no supervisory responsibilities
Job Qualifications
- Ability to perform all essential duties satisfactorily
- ability to receive and respond promptly to requests, orders and instructions
- ability to communicate effectively with customers and coworkers
- ability to understand and appropriately react to others
- ability to multitask and adjust to changing assignments
- ability to maintain productivity, composure and a pleasant attitude under pressure
- ability to speak English in positions requiring immediate customer contact
- ability to learn POS cash register, kitchen screens and recipes
Job Duties
- Greet and thank customers
- place customer food and beverage orders through verbal communication and/or automated systems
- relay customer food and beverage orders from service counter to kitchen operations
- cook, prepare, package and pour food and beverages using kitchen equipment while following food safety and sanitation procedures
- stock kitchen and customer service operations with necessary food, beverage, packaging and service materials
- stock salsa bars with appropriate sauces, condiments, paper and utensils
- fill food and beverage orders for customers
- collect customer payments and return proper change using cash register
- unload deliveries of food, beverage, packaging and serving materials
- clean the interior and exterior of the restaurant including floors, tables, windows, doors, kitchenware, and equipment
- observe and follow alcoholic beverage laws when applicable
- maintain safe public access to the restaurant
- perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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