Team Member

Caribou Coffee is a prominent coffeehouse chain renowned for crafting exceptional coffee experiences that inspire happiness and connection within communities. Founded with the purpose to create day-making moments, Caribou Coffee focuses on three core elements critical to its success: Team, Guest, and Business. The company fosters an inclusive and welcoming atmosphere where employees are encouraged to be themselves, deliver excellent service, and build meaningful relationships while serving high-quality hand-crafted beverages and food. Caribou Coffee prides itself on creating a community environment that brings joy, fosters teamwork, and uplifts everyone involved. The brand continues to expand across the United States, inviting passionate individuals to be part of the renowned 'Bou Crew' and contribute positively to their local communities by enhancing customer experience through genuine hospitality and expert coffee craft.

The Team Member role at Caribou Coffee is fundamental to delivering the brand’s mission of sparking a chain reaction of good through outstanding customer service. As a Team Member, you will be at the heart of the Caribou experience, responsible for handcrafting world-class beverages, providing attentive and personalized guest service, and embodying the company's core values in every interaction. This role requires enthusiasm, a positive attitude, and a genuine desire to create memorable moments for customers. Responsibilities include engaging with guests to build lasting connections, anticipating and responding to guest needs with hospitality and product knowledge, and ensuring the store environment reflects cleanliness and organization that meets Caribou's high operational standards. Team Members also demonstrate flexibility by performing various roles throughout the store, including barista, cashier, and guest service associate.

This position is ideal for individuals who thrive in a team-oriented setting, value continuous learning, and are eager to contribute to a company that values support, fun, authenticity, ownership, and serving with love. The role requires resilience under pressure, a learner’s mentality, and a commitment to upholding Caribou Coffee’s welcoming and joyful culture. Available shifts may include early mornings, evenings, weekends, and holidays, allowing for flexibility in scheduling. Caribou Coffee encourages applicants who are at least 16 years of age and those with previous experience in restaurant, retail, or guest services to apply. The physical demands of this position require standing, sitting, lifting up to 50 pounds, and moving intermittently throughout shift hours, which range from 4 to 8 hours. Caribou Coffee is committed to equal opportunity employment and values diversity and inclusion within its workforce.