Team Member

Caribou Coffee is a renowned specialty coffee and espresso retailer that emphasizes creating day-making experiences, delighting guests, and fostering a warm community atmosphere. Founded in Minnesota, Caribou Coffee has grown into a respected brand known for its commitment to high-quality coffee, exceptional hospitality, and its vibrant, welcoming environment. With a focus beyond just serving coffee, Caribou Coffee’s mission revolves around sparking a chain reaction of GOOD by prioritizing the team, guests, and business. This approach has cultivated a loyal following of customers and an enthusiastic team culture known as the 'Bou Crew.' This establishment prides itself on offering a place where individuals can be themselves while making meaningful impacts on the community around them. Caribou Coffee operates in the retail and restaurant sector and offers competitive wages along with opportunities for development and growth within the company. The work environment is fast-paced yet rewarding, ideal for those passionate about coffee, customer service, and teamwork.

The Team Member role at Caribou Coffee is a foundational position responsible for delivering an outstanding guest experience and representing the company’s core values in every interaction. This position is crucial in bringing Caribou Coffee’s purpose to life — creating memorable day-making moments for guests and fostering lasting relationships. Team Members hand-craft beverages to the highest standards, prepare and serve food items, and engage with guests to ensure their needs are anticipated and met with enthusiasm and professionalism. Flexibility is key as the role involves varying responsibilities including cashier duties and maintaining an inviting atmosphere that adheres to cleanliness and organizational protocols. This role requires a passion for service, a proactive mindset, and a team-oriented spirit. Caribou Coffee emphasizes core values such as supporting one another, making fun happen, being authentic, taking ownership, and serving with love, which are expected to be demonstrated consistently by every Team Member.

Team Members must be ready to work early mornings, evenings, weekends, and holidays as needed, reflecting the operational hours of coffee retailing. The role demands a physically active presence, including standing for extended periods and the ability to lift up to 50 pounds, reflecting the hands-on nature of the job. The company offers equal employment opportunities to all applicants regardless of race, color, gender identity, or other protected characteristics, promoting an inclusive work culture. The Job Description is subject to change in line with business needs, and Team Members should be adaptable and willing to support the business’s evolving priorities. Caribou Coffee’s commitment to community, quality coffee, and exceptional customer service makes this a unique and fulfilling employment opportunity for those eager to contribute to a passionate team and a respected brand.