Team Member

Escondido, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Benefits

free movie passes

discounted concessions

401(k) retirement plan

company match

Employee training programs

flexible scheduling

Positive work environment

Job Description

Regal Entertainment Group is a prominent leader in the motion picture exhibition industry, operating a large network of movie theaters throughout the United States. Known for its commitment to delivering exceptional cinematic experiences, Regal provides guests with state-of-the-art technology, premium viewing formats such as IMAX, RPX, and 3D, and high-quality customer service. The company values its team members as vital representatives of its brand and mission, ensuring every guest interaction is welcoming, professional, and memorable. With a focus on innovation and guest satisfaction, Regal continues to be a preferred destination for moviegoers seeking both entertainment and comfort.

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Job Requirements

High school diploma or equivalent
previous customer service experience preferred
ability to operate POS systems
legal eligibility to work in the United States
compliance with dress code and attendance policies
willingness to complete training and certification programs
ability to comply with food safety and alcohol regulations if applicable
physical ability to perform duties including lifting and standing
availability to work flexible hours including evenings and weekends

Job Qualifications

Completion of cast certification program
progress towards box office cashier certification
legal age and certification to sell or serve alcohol if applicable
good public speaking skills
effective listening and clear communication
ability to perform accurate math calculations
problem identification and decision-making skills
excellent interpersonal and communication skills
ability to establish goals, prioritize tasks, and manage time
physical ability to perform job duties including standing, walking, lifting up to 60 pounds, and visual acuity
capability to adapt and perform under pressure

Job Duties

Regular and consistent attendance
handling of emergency situations when called upon
general cleaning duties
compliance with company dress code
operating POS system and managing cash drawer and transactions in Box Office
upselling and promoting premium viewing and loyalty programs
ensuring ticket sales comply with MPAA and company policy
responding to guest inquiries professionally
operating concession equipment and managing inventory
complying with food safety and alcohol service laws
inspecting auditoriums and managing crowd control
assisting guests with seating
conducting in-theatre inspections
reporting issues to management
performing cleaning and maintenance
assisting with opening and closing duties

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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