Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
equal opportunity employment
flexible scheduling
Team-oriented environment
comprehensive training
Employee Discounts
workplace accommodations
Community Impact Opportunities
Job Description
Caribou Coffee is a well-established specialty coffee and beverage company known for crafting unforgettable day-making experiences that spark a chain reaction of GOOD. Founded with a mission to create exceptional moments for its guests, Caribou Coffee has grown to become a beloved brand recognized for its dedication to high-quality coffee, warm community connections, and a vibrant team culture. With locations across the United States and beyond, Caribou Coffee operates in the highly competitive coffeehouse industry, blending quality, service, and community engagement to provide an outstanding guest experience. The company places significant emphasis on its core elements: Team, Guest, and Business... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Ability to stand and move for 4 to 8 hours
- Ability to lift up to 50 pounds
- Ability to follow cash handling policies
- Ability to work in a fast-paced team environment
- Commitment to providing excellent guest service
- Willingness to support team and take direction from leaders
Job Qualifications
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of GOOD
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer following all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to interactions and makes fun happen
- Relishes being helpful to both team members and guests
- Has a learner's mentality and a desire to improve
- Shows up ready to do the right thing, serve with love and make a difference
- Takes ownership and makes a positive impact
- Shows up ready and willing to be a reliable team player
- Is resilient under pressure and willing to ask for help
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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