Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive hourly wage
flexible scheduling
Employee Discounts
Training and development opportunities
Positive work environment
equal opportunity employment
accommodations for disabilities
Job Description
Caribou Coffee is a leading coffeehouse brand known for its commitment to creating day-making experiences that spark a positive chain reaction of GOOD. Established with the purpose of delivering exceptional coffee and service, Caribou Coffee focuses on three core pillars: Team, Guest, and Business. This reputable company prides itself on fostering an environment where employees can be themselves, make a meaningful impact within their communities, and build lifelong relationships with both guests and coworkers. As a prominent player in the coffee retail industry, Caribou Coffee continues to offer premium hand-crafted beverages and delicious food offerings in a welcoming and vibrant... Show More
Job Requirements
- Must be at least 16 years of age
- ability to work early mornings, evenings, some holidays and/or weekends
- ability to stand, sit, bend, reach, and lift up to 50 pounds for 4 to 8 hours
- ability to move intermittently during working hours
- good communication skills
- ability to handle multiple priorities and take direction
- willingness to work in a team environment
- ability to follow cash handling policies and procedures
- desire to learn and improve
- resilience under pressure
Job Qualifications
- Ability to work early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
- restaurant, retail, or guest service experience preferred
Job Duties
- Provide incredible guest service by developing personal ongoing relationships with guests
- practice active listening and connection
- anticipate guest needs and proactively solve guest opportunities by demonstrating product knowledge and hospitality
- make enthusiastic and knowledgeable recommendations to delight guests
- create day making experiences that spark a chain reaction of good
- hand-craft beverages to order per Caribou standard operating procedures
- heat, prepare, and serve Caribou food offerings to standard
- float between barista and guest service, fulfilling all team member roles
- take guest orders and manage cash drawer following all cash handling policies
- maintain cleanliness, sanitization, and organization standards
- think ahead to what team and guest will need
- differentiate when to solve problems directly and when to ask for leader support
- support team by taking direction from leaders
- embody core values by supporting one another, making fun happen, being yourself, taking ownership, and serving with love
- bring joy to interactions and make fun happen
- be helpful to team members and guests
- have a learner's mentality and strive for improvement
- do the right thing, serve with love, and make a positive impact
- take ownership to make a difference
- be a reliable team player and support others
- remain resilient under pressure and seek help when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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