Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Caribou Coffee is a well-established and beloved coffeehouse brand known for crafting day-making experiences that spark a chain reaction of GOOD. With a clear purpose centered around the core values of Team, Guest, and Business, Caribou Coffee has created a welcoming environment for both customers and employees alike. This coffeehouse chain emphasizes a culture built on support, fun, authenticity, ownership, and love, making it an ideal place to work for those looking to connect with their community while delivering exceptional service and quality beverages. The company prides itself on being more than just a coffee shop: it is a community... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work flexible hours including early mornings, evenings, holidays, and weekends
- Ability to stand and move intermittently for 4 to 8 hours
- Ability to lift up to 50 pounds
- Ability to follow cash handling policies
- Strong communication skills
- Willingness to work in a fast-paced retail environment
- Reliable and punctual
- Ability to maintain cleanliness and organization standards
- Willingness to support team members
- Must adhere to Caribou Coffee's core values
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
- Has a learner's mentality
- Demonstrates strong interpersonal and communication skills
- Ability to multi-task and handle cash transactions accurately
- Willingness to take direction and work as part of a team
- Excellent customer service skills
- Basic food preparation knowledge
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practicing active listening and connection
- anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of GOOD
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner's mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Location
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