Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Benefits

competitive pay
flexible scheduling
Employee Discounts
Opportunities for advancement
Supportive team environment
Training and development programs
Inclusive and equal opportunity workplace

Job Description

Caribou Coffee is a renowned specialty coffee and espresso retailer committed to creating day-making experiences that spark a chain reaction of good. Known for its warm and inviting atmosphere, Caribou Coffee brings guests together to enjoy exceptional coffee crafted by dedicated team members who embody the brand's core values of team, guest, and business. Founded with a passion for quality coffee and community connection, Caribou Coffee has grown into a trusted destination where customers feel welcomed and valued. The company prides itself on fostering a culture where employees, known as the 'Bou Crew,' can be themselves while making a positive... Show More

Job Requirements

  • Must be at least 16 years of age
  • ability to work early mornings, evenings, some holidays and/or weekends
  • physical ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand for 4 to 8 hours, bend, and move intermittently during working hours
  • willingness to learn and take direction
  • ability to maintain cleanliness and organization standards
  • ability to handle cash transactions accurately
  • positive attitude and team-oriented mindset

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age
  • restaurant, retail, or guest service experience preferred
  • excellent communication and interpersonal skills
  • strong attention to detail and a positive attitude
  • ability to work in a fast-paced environment

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of good
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner's mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

Job Location

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