Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Benefits
competitive hourly wage
flexible scheduling
Employee discounts on products
Opportunities for career advancement
Inclusive and supportive work environment
Training and development programs
Equal employment opportunity commitment
Job Description
Caribou Coffee is a well-established coffeehouse chain known for creating day-making experiences that spark a chain reaction of GOOD. The company is deeply committed to its core values and purpose, emphasizing three key elements: TEAM, GUEST, and BUSINESS. Founded with a passion for serving world-class coffee, Caribou Coffee has built a community-oriented atmosphere where employees, known as the ‘Bou Crew,’ have the opportunity to be themselves while making a meaningful impact. The company fosters life-long relationships with guests and team members by encouraging a welcoming, inclusive, and fun environment. Consistent with its mission, Caribou Coffee focuses on providing exceptional service... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays, and/or weekends
- Ability to see, hear, speak, reach, lift up to 50 pounds, sit, stand, bend, and move intermittently for 4 to 8 hours
- Willingness to learn and adapt
- Ability to handle cash transactions accurately
- Strong interpersonal and communication skills
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of GOOD
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Location
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