Team Member

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Benefits

competitive salary

Ongoing career and leadership development

Scholarship Opportunities

People-first culture

Authentic, values-based leadership

Medical insurance

Dental Insurance

Vision Insurance

Job Description

Rackson is a highly recognized operator in the quick-service restaurant (QSR) industry across the United States, known for its rapid growth strategy and dedication to values-based leadership. As a company, Rackson emphasizes a people-first culture, focusing on the well-being and development of its employees while maintaining high standards of customer service and operational excellence. This approach has enabled Rackson to build a reputation for fostering an inclusive and dynamic workplace environment that supports career growth, leadership development, and employee satisfaction.

Rackson operates some of the most popular quick-service restaurants in the country, including some locations of BURGER KING, the world-... Show More

Job Requirements

Must be at least sixteen (16) years of age
must be available and willing to work a variety of days/times including weekends, evenings, and holidays
physical ability to lift, move, carry, and stack cartons up to 50 pounds
must be able to stand for long periods
frequently squat or stoop to reach items on low shelves or off the floor
routinely reach overhead, forward, and underneath shelves, counters, tables, and kitchen equipment
ability to perform frequent motions of bending, wiping, sweeping, and mopping
ability to work in fluctuating temperatures including cooler, freezer, and cooking sections of the restaurant
willingness to take accountability, admit mistakes, and fix issues

Job Qualifications

Current student or high school diploma/GED preferred
ability to display positive attitude and a genuine desire to make others happy and serve one another
ability to treat others with respect and care
strong communication skills including verbal communication in Spanish and/or English
self-motivated and action-oriented
willingness to learn all areas of restaurant operations and work multiple stations
prompt and regular attendance on assigned shifts
dependable and reliable

Job Duties

Welcomes guests warmly and ensures positive interactions
anticipates and exceeds guest expectations
provides menu suggestions and ensures accurate order preparation
handles guest concerns professionally following company policies
maintains a tidy appearance and follows uniform policies
processes orders accurately and handles payments
prepares and packages food and drinks
ensures restaurant cleanliness and sanitation
restocks and maintains inventory
adheres to food and cash control guidelines
takes accountability for accuracy and security in handling cash
addresses guest needs regarding cash handling and order preparation
other duties as assigned

Job Location

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