Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
Supportive team environment
Opportunities for personal and professional growth
Inclusive and diverse workplace
Employee discounts on Caribou products
flexible scheduling options
potential for career advancement
Learning and Development Programs
Job Description
Caribou Coffee is a well-established coffeehouse chain committed to creating day-making experiences that spark a chain reaction of GOOD. Founded with the purpose of enriching communities by focusing on their core values of Team, Guest, and Business, Caribou Coffee is more than just a place to enjoy a great cup of coffee—it’s a welcoming space where people can be themselves while making a positive impact. With numerous locations serving high-quality, hand-crafted beverages, Caribou Coffee has earned a reputation for exceptional customer service and community involvement.
At Caribou Coffee, the workforce is often referred to as the ‘Bou Crew’—a team pas... Show More
At Caribou Coffee, the workforce is often referred to as the ‘Bou Crew’—a team pas... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work early mornings, evenings, some holidays and/or weekends
- Ability to stand for 4 to 8 hours
- Ability to lift up to 50 pounds
- Ability to perform physical tasks such as seeing, hearing, speaking, reaching, bending, and moving intermittently during working hours
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practices active listening and connection
- Anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creates day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer following all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner's mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Location
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