Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Compensation

Type:
Hourly
Rate:
Range $11.23 - $18.71
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Benefits

competitive hourly wage
flexible scheduling
Opportunities for advancement
Inclusive and supportive work environment
Employee Discounts
Training and development programs
Equal employment opportunity

Job Description

Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that ignite a positive chain reaction of GOOD. The company prides itself on its strong commitment to TEAM, GUEST, and BUSINESS, which form the cornerstone of its vibrant culture. As a leader in the specialty coffee industry, Caribou Coffee emphasizes delivering exceptional customer service, crafting world-class beverages, and fostering meaningful connections within the community. The brand stands out by encouraging a welcoming and inclusive environment where employees can truly be themselves while making a tangible impact on both their customers and their team.

Located at 3354 Rice S... Show More

Job Requirements

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • must be at least 16 years of age

Job Qualifications

  • Must be at least 16 years of age
  • ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • practices active listening and connection
  • anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
  • makes enthusiastic and knowledgeable recommendations to delight guests
  • creates day making experiences that spark a chain reaction of GOOD
  • hand-crafts beverages to order per Caribou standard operating procedures
  • heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
  • takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • actively thinks and acts upon what the team and guest will need in the future
  • differentiates between problems that can be solved directly and when to ask for leader support
  • understands that the team is managing multiple priorities and willingly takes direction from leaders
  • brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
  • brings joy to the opportunity to interact with others and make fun happen
  • relishes the opportunity to be helpful to others – both to team members and guests
  • has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • takes ownership for and is eager to make a positive impact on others
  • shows up ready and willing to be a reliable team player and support one another
  • is resilient under pressure and is willing to ask for help

Job Location

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