Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Range $11.23 - $18.71
Benefits
competitive hourly wage
flexible scheduling
Opportunities for advancement
Inclusive and supportive work environment
Employee Discounts
Training and development programs
Equal employment opportunity
Job Description
Caribou Coffee is a renowned coffeehouse chain dedicated to creating day-making experiences that ignite a positive chain reaction of GOOD. The company prides itself on its strong commitment to TEAM, GUEST, and BUSINESS, which form the cornerstone of its vibrant culture. As a leader in the specialty coffee industry, Caribou Coffee emphasizes delivering exceptional customer service, crafting world-class beverages, and fostering meaningful connections within the community. The brand stands out by encouraging a welcoming and inclusive environment where employees can truly be themselves while making a tangible impact on both their customers and their team.
Located at 3354 Rice S... Show More
Located at 3354 Rice S... Show More
Job Requirements
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- must be at least 16 years of age
Job Qualifications
- Must be at least 16 years of age
- ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- practices active listening and connection
- anticipates guest needs and proactively solves guest opportunities by demonstrating product knowledge and hospitality
- makes enthusiastic and knowledgeable recommendations to delight guests
- creates day making experiences that spark a chain reaction of GOOD
- hand-crafts beverages to order per Caribou standard operating procedures
- heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
- takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- actively thinks and acts upon what the team and guest will need in the future
- differentiates between problems that can be solved directly and when to ask for leader support
- understands that the team is managing multiple priorities and willingly takes direction from leaders
- brings the core values to life in all that you do: support one another, make fun happen, be yourself, take ownership, serve with love
- brings joy to the opportunity to interact with others and make fun happen
- relishes the opportunity to be helpful to others – both to team members and guests
- has a learner’s mentality and has a desire to get better and do things correctly and effectively
- shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- takes ownership for and is eager to make a positive impact on others
- shows up ready and willing to be a reliable team player and support one another
- is resilient under pressure and is willing to ask for help
Job Location
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