Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Benefits

flexible scheduling
Employee Discounts
Opportunities for growth and development
Positive and inclusive work environment
Training and support
Competitive wages
team-oriented culture

Job Description

Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating positive and memorable experiences for guests. Established with a focus on quality, community, and exceptional service, Caribou Coffee has built a loyal customer base by delivering premium coffee and beverages alongside warm, welcoming atmospheres in its locations. The company actively fosters a culture centered around its core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love, which together create a unique environment where both team members and guests feel valued and inspired. Caribou Coffee is dedicated to sparking a chain reaction... Show More

Job Requirements

  • Must be at least 16 years of age
  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Ability to stand, see, hear, speak, reach, bend, sit, and move intermittently for 4 to 8 hours
  • Ability to lift up to 50 pounds
  • Willingness to learn and work collaboratively
  • Strong interpersonal and communication skills

Job Qualifications

  • Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
  • Must be at least 16 years of age
  • Restaurant, retail, or guest service experience preferred

Job Duties

  • Provides incredible guest service by developing personal ongoing relationships with guests
  • Practicing active listening and connection
  • Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
  • Makes enthusiastic and knowledgeable recommendations to delight guests
  • Creating day making experiences that spark a chain reaction of good
  • Hand-crafts beverages to order per Caribou standard operating procedures
  • Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
  • Floats between barista and guest service and willingly fulfills all team member roles and responsibilities
  • Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
  • Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
  • Actively thinks and acts upon what the team and guest will need in the future
  • Differentiates between problems that can be solved directly and when to ask for leader support
  • Understands that the team is managing multiple priorities and willingly takes direction from leaders
  • Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
  • Brings joy to the opportunity to interact with others and make fun happen
  • Relishes the opportunity to be helpful to others – both to team members and guests
  • Has a learner’s mentality and has a desire to get better and do things correctly and effectively
  • Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
  • Takes ownership for and is eager to make a positive impact on others
  • Shows up ready and willing to be a reliable team player and support one another
  • Is resilient under pressure and is willing to ask for help

Job Location

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