Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
flexible scheduling
Employee Discounts
Opportunities for growth and development
Positive and inclusive work environment
Training and support
Competitive wages
team-oriented culture
Job Description
Caribou Coffee is a renowned coffeehouse chain known for its commitment to creating positive and memorable experiences for guests. Established with a focus on quality, community, and exceptional service, Caribou Coffee has built a loyal customer base by delivering premium coffee and beverages alongside warm, welcoming atmospheres in its locations. The company actively fosters a culture centered around its core values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, and Serve With Love, which together create a unique environment where both team members and guests feel valued and inspired. Caribou Coffee is dedicated to sparking a chain reaction... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Ability to stand, see, hear, speak, reach, bend, sit, and move intermittently for 4 to 8 hours
- Ability to lift up to 50 pounds
- Willingness to learn and work collaboratively
- Strong interpersonal and communication skills
Job Qualifications
- Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
- Must be at least 16 years of age
- Restaurant, retail, or guest service experience preferred
Job Duties
- Provides incredible guest service by developing personal ongoing relationships with guests
- Practicing active listening and connection
- Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
- Makes enthusiastic and knowledgeable recommendations to delight guests
- Creating day making experiences that spark a chain reaction of good
- Hand-crafts beverages to order per Caribou standard operating procedures
- Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
- Floats between barista and guest service and willingly fulfills all team member roles and responsibilities
- Takes guest orders and manages cash drawer and follows all cash handling policies and procedures
- Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
- Actively thinks and acts upon what the team and guest will need in the future
- Differentiates between problems that can be solved directly and when to ask for leader support
- Understands that the team is managing multiple priorities and willingly takes direction from leaders
- Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
- Brings joy to the opportunity to interact with others and make fun happen
- Relishes the opportunity to be helpful to others – both to team members and guests
- Has a learner’s mentality and has a desire to get better and do things correctly and effectively
- Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
- Takes ownership for and is eager to make a positive impact on others
- Shows up ready and willing to be a reliable team player and support one another
- Is resilient under pressure and is willing to ask for help
Job Location
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