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Team Member 1

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

family-oriented company culture
Great Working Hours
employee recognition programs
Community Involvement Opportunities
Competitive wages
Growth opportunity
Employee Discounts
education opportunities
career advancement

Job Description

Mitra QSR is a prominent franchise organization operating within the fast-food industry, specifically as one of the largest KFC franchisees in the United States. With a rapid expansion from a single store in Texas to over 180 locations across 15 states, Mitra QSR is recognized as the third-largest KFC franchisee nationally. The company is part of a broader global chain owned by Yum Brands, one of the leading restaurant companies worldwide. Yum Brands manages an extensive portfolio that includes nearly 60,000 restaurants globally, such as KFC, Taco Bell, Pizza Hut, and The Habit Burger Grill. This dynamic company is known for opening a new restaurant approximately every two hours, signaling continual and aggressive growth in the restaurant sector.

At Mitra QSR, the company culture is deeply rooted in family values, emphasizing service, honesty, and growth. The leadership team brings substantial experience, with over 25 years in the industry and a strong commitment to quality and operational excellence. This team is supported by numerous area leaders who contribute a wealth of knowledge and long tenure with the company, providing a stable and encouraging environment for employees. Mitra QSR believes nurturing passion along with skills development is essential, offering comprehensive training and support that help employees excel in their roles and foster career progression.

The open positions for Team Member levels 1 through 3 include roles such as cashiers, cooks, and entry-level shift managers. The employment type generally consists of part-time or full-time roles with competitive wages, flexible scheduling including no breakfast shifts and typical closing times by 11 pm, making it suitable for many work-life balance preferences. The company also values community involvement, employee recognition, and educational opportunities including scholarships and tuition-free degrees. Employees can expect career pathways that facilitate advancement and personal development. This holistic approach makes working at Mitra QSR an enriching and supportive career choice.

As a Team Member, you will be integral to delivering exemplary customer service by greeting guests warmly, preparing and serving food swiftly with a smile, and maintaining a clean and inviting restaurant atmosphere. This role requires no prior experience as training is thorough and covers customer service, food preparation, equipment handling, technology use, and adherence to brand standards, ensuring that all team members can succeed and develop professionally. The position emphasizes teamwork, work ethic, and maintaining health and safety standards rigorously.

Overall, this opportunity is ideal for individuals seeking a rewarding career in the fast-food industry with a respected and fast-growing franchise organization. Mitra QSR offers a family-oriented workplace that supports your growth from entry-level to potential leadership roles, making it an excellent choice for motivated candidates who want to build a successful future in this competitive sector.

Job Requirements

  • Must be at least 16 years old with valid U.S. ID
  • Must be flexible with work hours, including weekends and holidays, to meet business needs
  • Ability to stand for lengthy periods and lift up to twenty-five pounds
  • Be willing to have fun and be part of the Mitra culture

Job Qualifications

  • Great attitude, must be willing to smile
  • Team player, success depends on the team's success
  • Learner mindset, enjoys learning and following processes and guidance

Job Duties

  • Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
  • Follow all food safety protocols to ensure the health and safety of our customers
  • If you are not a minor, you will be involved in prepping and cooking food according to our standards
  • Maintain a professional appearance as you are the face of our restaurant, wear the appropriate uniform and adhere to our grooming standards
  • Collaborate well with other team members, supporting each other to create a positive and productive work environment
  • Take direction from supervisors and managers, actively participate in training sessions, and apply what you learn on the job
  • Keep the restaurant clean and well-maintained, including the front-of-house, kitchen, and equipment, to ensure a safe and efficient environment

Job Criteria

Experience

Entry Level (1-2 years)


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