Team Manager - Fayetteville, NY

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $24.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Paid vacation
Sick Time
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
tuition discounts
Perks and rewards
Team Member Assistance Program

Job Description

Panera Bread is a renowned bakery-cafe chain known for its inviting atmosphere and dedication to freshly baked goods, quality food, and excellent customer service. With locations across the country, Panera establishes itself as a leader in the fast-casual dining industry by emphasizing warmth, community, and career growth opportunities for its employees. The company takes pride in fostering a positive culture where team members feel valued and engaged, ensuring customers always experience the best service possible.

At Panera, leadership is about more than just managing operations; it is about inspiring and nurturing the team to reach their fullest potential. The company celebrates its leaders who can bring out the best in others, supporting their development and success. By joining Panera as a Team Manager, you become part of a supportive, dynamic work environment focused on growth, innovation, and delivering an exceptional guest experience every day.

As a Team Manager at Panera, you will be a key figure in maintaining the bakery-cafe's high standards for food quality, customer service, and team performance. You will lead shifts, guide your team members with motivation and training, and help create a culture that emphasizes warmth, belonging, and trust. This role not only requires operational management expertise but also a passion for developing people and building lasting relationships with guests and colleagues alike.

This position offers competitive pay ranging from $20 to $24.50 per hour, with eligibility for quarterly bonuses. Benefits include free on-shift meals, unlimited fountain beverages, paid vacation, sick leave, and holidays, along with comprehensive medical, dental, vision, life, and pet insurance options. Panera also provides a 401(k) plan with a company match, tuition discounts, career advancement pathways, and numerous perks and rewards designed to support team members both professionally and personally.

In this role, you will ensure every guest leaves delighted by the quality of our food, services, and hospitality. By fostering engaging relationships and building loyalty among customers, you will contribute to the bakery-cafe's ongoing success. You will participate actively in hiring, training, and coaching processes, emphasizing food safety standards and operational excellence. Most importantly, you will help cultivate a positive work environment where team members feel inspired and motivated to exceed expectations and celebrate their achievements together.

This position demands flexibility, including working nights and weekends, and the ability to succeed in a fast-paced, ever-changing setting. Physical requirements include standing and walking for long periods and lifting items up to 25 pounds. Clear communication skills and the ability to understand guest and team needs in a lively environment are essential.

By becoming a Team Manager at Panera, you will join a company committed to its Guiding Values and Behaviors. You will help make people smile, champion teamwork, find solutions proactively, and celebrate success with your team. This is a rewarding opportunity where your leadership and dedication will have a real impact on both your career and the experiences of countless guests.

Job Requirements

  • Minimum age 18 years
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities
  • Ability to lift, carry, push, or pull objects 25 pounds
  • Capability to stand and walk for up to 6 hours
  • Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment

Job Qualifications

  • Minimum age 18 years
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification

Job Duties

  • Make sure every guest is delighted by the quality of our food, service, and staff
  • Build engaging relationships that lead to long-term, loyal guests
  • Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience and celebrate their achievements along the way
  • Participate in the interviewing and selection process
  • Train the team in food safety standards and ensure they are maintained
  • Help build our Culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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