Team Manager - Allentown, PA

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Paid sick time
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Team Member Assistance Program
perks and rewards for team members

Job Description

Panera Bread is a well-established bakery-cafe chain known for its fresh, high-quality products and exceptional customer service. As a leader in the fast-casual dining industry, Panera combines a warm and welcoming atmosphere with a commitment to wholesome ingredients and community engagement. Panera offers a vibrant work environment where employees are supported and encouraged to grow their careers while contributing to the brand's mission of making the familiar fantastic for every guest. The company embraces diversity, inclusivity, and teamwork, creating a culture that values employee contributions and celebrates success together.

The role of a Team Manager at Panera is pivotal in driving operational excellence and nurturing a positive team environment. As a key member of the bakery-cafe’s leadership team, the Team Manager oversees daily shifts, ensuring that guests receive outstanding food quality, service, and hospitality. This position involves coaching, motivating, and developing team members to achieve high standards in sales, order accuracy, and overall guest experience. The Team Manager plays an essential role in building engaging relationships with guests to foster loyalty and satisfaction.

In this leadership capacity, you'll participate actively in hiring processes, train staff on food safety standards, and uphold Panera's culture of warmth, belonging, growth, and trust. The position requires a driven individual capable of managing multiple priorities in a fast-paced environment while maintaining a positive atmosphere. As part of the Panera team, you will receive competitive pay with eligibility for quarterly bonuses, comprehensive benefits including medical, dental, vision, life and pet insurance, a 401(k) plan with matching, and paid time off for vacation, sick days, and holidays. Additional perks include free on-shift meals, unlimited fountain beverages, tuition discounts, leadership development opportunities, and rewards programs that celebrate team member contributions.

Working as a Team Manager at Panera is more than just a job—it’s an opportunity to grow your leadership skills while impacting people’s daily dining experiences positively. If you are committed to leading with purpose, embracing teamwork, and creating a welcoming environment where both guests and team members thrive, Panera provides the perfect platform for your professional and personal growth.

Job Requirements

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • Flexible hours including nights and weekends
  • Ability to lift, carry, push, or pull objects 25 pounds
  • Capability to stand and walk for up to 6 hours
  • Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment
  • Conditional upon the results of a background check

Job Qualifications

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • ServSafe certification or ability to achieve certification
  • Strong communication skills to clearly convey and understand directions in a loud environment

Job Duties

  • Make sure every guest is delighted by the quality of our food, service, and staff
  • Build engaging relationships that lead to long-term, loyal guests
  • Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way
  • Participate in the interviewing and selection process
  • Train the team in food safety standards and ensure they are maintained
  • Help build our culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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