Team Lead (Store Supervisor)

Activate is an innovative technology company that is redefining how the world plays across Canada, the United States, and expanding into the global market. The company creates an immersive experience that blends the excitement of a game, the benefits of a workout, and the fun of a party into one unforgettable event. At the heart of Activate's concept is the belief that play should move people both physically and socially. This unique interactive experience requires participants to rely on their reflexes, wits, and teamwork to overcome challenges set within each game room. Easy to start but challenging to master, Activate has successfully built a dynamic and engaging environment where players stay connected through physical activity and social interaction. Activate actively engages with its community via social media platforms like TikTok, Instagram, and Facebook, showcasing its game in action and building a loyal player base.

This opportunity is for a Lead on Shift at the Westminster store located at 14694 Orchard Parkway #300, Westminster, CO 80023. This is a full-time, permanent role with a competitive pay rate of $23.12 per hour. The lead on shift plays a pivotal role in maintaining the flow of operations throughout every shift. Reporting directly to the Store Leader, this position requires an individual who can generate excitement and energy in every customer interaction while managing the team to deliver exceptional in-store experiences. The role involves guiding and coaching Game Facilitators, leading by example with a positive and solution-focused mindset. The lead on shift is the first point of contact for any customer escalations, technical troubleshooting, or operational challenges within the gaming rooms. This role demands excellent communication skills, a commitment to customer satisfaction, and the ability to keep the team motivated and synchronized. The candidate also assists with inventory management and maintenance to ensure the facility and game rooms are always at their best. Working in a fun, fast-paced environment, the lead on shift is integral to Activate’s mission of creating memorable and engaging experiences for all visitors. The role offers a casual, comfortable dress code and includes access to employee perks such as free game play, ongoing training, and a dynamic work environment. Activate provides full benefits including health, dental, and vision insurance, paid time off, and 401(k) plans, making it an excellent opportunity for those passionate about customer service, team leadership, and innovative entertainment technology.