Team Lead, Implementation

Adyen is a leading global financial technology company that provides a comprehensive platform for payments, data, and financial products. Serving notable customers such as Meta, Uber, H&M, and Microsoft, Adyen stands out as a preferred partner for businesses aiming to streamline their financial operations through innovative technology. Headquartered with a strong presence in San Francisco, Adyen is committed to delivering seamless payment solutions that are scalable, sustainable, and designed to support the ambitious growth targets of its clients. The company prides itself on cultivating a dynamic and inclusive work environment where employees can thrive, develop their careers, and contribute to cutting-edge solutions that impact the global payments landscape. With a culture centered on ambition, collaboration, and ethical innovation, Adyen empowers its teams with the resources and support needed to solve complex technical problems and elevate the customer experience.

The role of Team Lead, Implementation is a critical leadership position within Adyen's Professional Services Team based in San Francisco. This role is ideal for an experienced and motivated leader passionate about guiding a team of Implementation Engineers focused on supporting large and strategic customers across North America. The Implementation Engineering team plays a vital role in solution design, helping clients integrate Adyen's financial technology platform quickly and efficiently while ensuring robust, scalable integrations. The projects handled by this team span a wide array of innovative areas including Online Payments integrations, In-Person Payments (IPP), Marketplaces, Card Issuing programs, and Financial Services.

As the Team Lead, you will be responsible for steering your team towards delivering outstanding customer experiences by managing seamless live integrations and overcoming complex technical challenges. You will serve as a mentor and escalation point for your team, fostering a collaborative environment that values open communication and continuous feedback. A key responsibility will be to scale the team while maintaining Adyen’s unique culture and operational excellence. You will champion change initiatives that improve processes and contribute strategically to the growth and evolution of the (global) implementation organization. This leadership role demands a proactive mindset with a focus on continuous improvement and operational success. The annual base salary range for this position is $184,000 to $276,000, reflecting the significant responsibilities and expertise required. Adyen emphasizes an office-first culture, valuing in-person collaboration at their San Francisco location, and offers an equal employment opportunity environment dedicated to diversity, equity, and inclusion.