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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Incredible discounts
Medical insurance
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
401(k) retirement plan
flexible spending accounts
Paid Time Off
Employee assistance program
Employee Referral Bonus
Flexible work schedules
Career growth opportunities
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a unique dining and wine experience that combines a passion for fine wines with exceptional culinary offerings and outstanding hospitality. Established with a deep commitment to quality, community, and creativity, Cooper's Hawk operates as an upscale casual dining establishment that features a sophisticated yet approachable wine club, gourmet meals, and retail wine sales. Their goal is to provide guests with memorable experiences that excite their palates through expertly crafted wines and thoughtfully prepared dishes in an inviting, friendly atmosphere.
As a Tasting Room Host at Cooper's Hawk, you will play a crucial role... Show More
As a Tasting Room Host at Cooper's Hawk, you will play a crucial role... Show More
Job Requirements
- Must be at least 21 years old
- Previous experience in dining or retail preferred
- Ability to stand and walk for extended periods
- Ability to lift up to 40 pounds
- Proficient in POS systems
- Strong communication skills
- Ability to work flexible hours including weekends and holidays
- Fluent in English
- Commitment to customer service and teamwork
Job Qualifications
- Strong alignment with Cooper's Hawk values
- Must be at least 21 years old
- Previous experience in a casual or upscale dining environment or retail is preferred
- Experience with wine or related products is a plus
- Customer-focused approach with a love for guest service, food, and wine
- A collaborative spirit, thriving in a team environment
- Comfortable educating guests about membership programs and inviting them to join
- Proficient in POS systems
- Clear communication skills with guests, managers, and team members
- Ability to multitask and maintain composure in a fast-paced setting
- Physical ability to stand and walk for up to 10 hours and lift up to 40 pounds
- Fluent in reading, writing, and understanding English
- Available to work flexible shifts, including weekends and some holidays
Job Duties
- Warmly greet all guests and respond to inquiries about food, wine, and Wine Club offerings
- Keep updated on the menu, wine offerings, retail goods, and upcoming events
- Build rapport with guests to create a memorable experience
- Actively promote the Cooper's Hawk Wine Club and its benefits to guests
- Ensure a thorough understanding of the Tasting Room's operations, including tasting procedures and featured wines
- Support Host and Service Assistant teams as needed
- Serve alcoholic beverages responsibly in line with company standards
- Assist with carryout and curbside delivery orders
- Identify and pursue sales opportunities within the Tasting Room
- Restock and attractively display wine and retail merchandise
- Maintain a clean, organized, and well-stocked work area
- Complete side work during slower periods
- Utilize the POS system according to company procedures and handle cash accurately
- Follow standard operating procedures for opening, mid-shift, and closing tasks
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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