Tasting Room Host

Cooper's Hawk Winery & Restaurants is a unique dining and wine experience that combines a passion for fine wines with exceptional culinary offerings and outstanding hospitality. Established with a deep commitment to quality, community, and creativity, Cooper's Hawk operates as an upscale casual dining establishment that features a sophisticated yet approachable wine club, gourmet meals, and retail wine sales. Their goal is to provide guests with memorable experiences that excite their palates through expertly crafted wines and thoughtfully prepared dishes in an inviting, friendly atmosphere.

As a Tasting Room Host at Cooper's Hawk, you will play a crucial role in enhancing the guest experience by warmly welcoming visitors, engaging with them about the company’s exquisite wines, and sharing your knowledge about the diverse product offerings. This role is vital in building rapport with guests, showcasing the Cooper's Hawk wine and culinary offerings, and encouraging membership in the renowned Wine Club. Through attentive, team-oriented service, you will assist in creating an unforgettable atmosphere that encourages guests to return and introduce their friends and family to the unique Cooper's Hawk experience.

This position involves more than just greeting guests; it requires a genuine passion for wine, hospitality, and customer service, as well as the ability to manage multiple responsibilities in a fast-paced environment. Responsibilities include responding to guest inquiries, promoting the wine club, assisting with carryout and curbside delivery orders, and maintaining a clean and organized work area. The host will also support team members in the tasting room and service assistant teams, ensuring smooth operations during peak and quieter times. Handling the POS system accurately and responsibly serving alcoholic beverages according to company standards are also critical components of the position.

Cooper's Hawk values its employees and offers an array of benefits and incentives designed to support their well-being, career development, and work-life balance. Employees enjoy incredible discounts on dining, retail wine, and private events, along with access to comprehensive medical, dental, vision, and prescription insurance plans. The company also provides telemedicine services, wellness programs, a company-matching 401(k) retirement savings plan, flexible spending accounts, and paid time off. Additional perks include the ability to access pay before payday, flexible work schedules, and opportunities for wine and culinary education.

Joining Cooper's Hawk means becoming part of a company that not only values exceptional guest experiences but also fosters an inclusive, diverse workforce where every member is recognized and rewarded. With ongoing opportunities for career growth, milestone recognition programs, and employee support initiatives such as mental health counseling and referral bonuses, Cooper's Hawk is dedicated to creating a work environment that motivates and inspires its team. If you are passionate about wine, hospitality, and guest service and want to be part of a dynamic and supportive team, a Tasting Room Host position at Cooper's Hawk offers a rewarding career path focused on growth and excellence.