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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine education
career growth
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a renowned lifestyle brand that embodies the essence of Napa Valley through its exceptional wine-inspired retail and dining experiences. Established in 2005, Cooper's Hawk has grown to become a leader in the wine and culinary industry, boasting one of the largest wine clubs in the world. The company offers a sophisticated yet casual environment where guests can indulge in award-winning wines, explore a diverse scratch-kitchen menu expertly crafted to pair perfectly with their wine selections, and enjoy private event spaces that cater to a variety of occasions. Recently, Cooper's Hawk expanded its culinary reach by introducing Piccolo... Show More
Job Requirements
- At least 21 years of age
- Experience in restaurants, retail, or wine environments preferred
- Comfort speaking to guests about wine and the Wine Club
- A passion for hospitality and creating memorable guest experiences
- Ability to multitask in a fast paced environment
- Ability to stand for long periods and lift up to 40 pounds
- Flexible availability including weekends and some holidays
Job Qualifications
- At least 21 years of age
- Experience in restaurants, retail, or wine environments preferred
- Comfort speaking to guests about wine and the Wine Club
- A passion for hospitality and creating memorable guest experiences
- Ability to multitask in a fast paced environment
- Ability to stand for long periods and lift up to 40 pounds
- Flexible availability including weekends and some holidays
Job Duties
- Learn our food, wine, and retail offerings so you can confidently guide each guest
- Prepare your station for service and keep it clean and stocked
- Study Cooper's Hawk menu, retail items, and wines that are offered to our guests
- Restock and maintain product displays
- Support the team with tasks like carryout orders and guest service in other areas when needed
- Communicate with team members to deliver smooth and memorable service
- Follow steps of service and assist in daily operations
- Welcome every guest warmly and answer questions about wine, food, and our Wine Club
- Proactively build relationships with guests and create memorable moments
- Use your knowledge of the Wine Club to invite and inform guests of the perks and benefits of joining our community of members
- Share the story of Cooper's Hawk and invite guests to join our Wine Club
- Introduce tastings and special retail items to enrich the guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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