Tasting Room Attendant

Cooper's Hawk is a renowned lifestyle brand that embodies the essence of Napa Valley through its exceptional wine-inspired retail and dining experiences. Established in 2005, Cooper's Hawk has grown to become a leader in the wine and culinary industry, boasting one of the largest wine clubs in the world. The company offers a sophisticated yet casual environment where guests can indulge in award-winning wines, explore a diverse scratch-kitchen menu expertly crafted to pair perfectly with their wine selections, and enjoy private event spaces that cater to a variety of occasions. Recently, Cooper's Hawk expanded its culinary reach by introducing Piccolo Buco, a vibrant Roman-style eatery that complements its signature Napa-inspired offerings. This innovative approach positions Cooper's Hawk as not only a destination for wine enthusiasts but also as a dynamic lifestyle experience that combines food, wine, community, and travel.

The role of a Tasting Room Attendant at Cooper's Hawk is integral to delivering the company's mission of creating memorable guest experiences. These attendants do much more than pour wine; they engage guests with friendly conversation, demonstrate in-depth product knowledge, and offer genuine hospitality. With a focus on fostering a welcoming atmosphere, Tasting Room Attendants guide guests through a curated selection of wines and retail items while encouraging them to join the exclusive Wine Club community. This position is ideal for individuals passionate about food, wine, and people, who thrive on creating meaningful moments and personalized experiences. Attendants play a key role in maintaining the aesthetic and operational standards of the tasting room, including preparing and stocking service stations, maintaining product displays, and supporting team operations across different areas.

In addition to guest interaction, Tasting Room Attendants are expected to continuously develop their knowledge of Cooper's Hawk's menu, retail products, and wine offerings to confidently assist guests and enhance service quality. Effective communication and teamwork are essential, as is the ability to multitask in a fast-paced environment. This role requires flexibility, including availability on weekends and some holidays, and the physical stamina to stand for extended periods and handle moderate lifting.

Cooper's Hawk is committed to supporting its team members through a comprehensive benefits package that includes significant dining and retail discounts, medical, dental, and vision insurance, a 401k plan with a company match, paid time off, wellness programs, and opportunities for career growth through its structured Flight Plan. Monthly wine tastings and ongoing culinary and wine education further enrich the employee experience, fostering both professional and personal development. Cooper's Hawk upholds an equal opportunity employment philosophy and encourages all qualified applicants to apply, ensuring a diverse and inclusive workplace. This role offers a unique opportunity for those looking to join a vibrant company where passion for hospitality and excellence in service converge to create unforgettable experiences for guests and team members alike.