Tasting Room Attendant

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

dining discount
Retail discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k

Job Description

Cooper's Hawk is a renowned lifestyle brand that offers a unique Napa-style tasting room combined with wine-inspired retail experiences, a full-service restaurant, bar, and exclusive private event spaces. Established in 2005, Cooper's Hawk has grown to be an innovative leader in the wine and dining industry, dedicated to delivering a modern-yet-casual dining experience. Each dish on their scratch-kitchen menu is meticulously crafted to complement their award-winning wines, creating a harmonious culinary journey for their guests. Cooper's Hawk is also internationally recognized for its expansive Wine Club, which is among the largest of its kind in the world, offering members not only exceptional wines but also exclusive benefits such as curated dining events and travel experiences. In addition to their wine and dining offerings, the brand has expanded with Piccolo Buco by Cooper's Hawk, bringing authentic Roman flavors to guests, enriching the diverse culinary portfolio the company offers. Cooper's Hawk prioritizes genuine hospitality, community, and memorable experiences for every guest that walks through their doors, making it a dynamic and engaging place to work and grow a career.

The role of a Tasting Room Attendant at Cooper's Hawk is critical in shaping the guest experience beyond just pouring wine. Tasting Room Attendants are entrusted with creating meaningful and memorable moments through engaging conversations, deep product knowledge, and excellent hospitality. They act as brand ambassadors, guiding guests through the wide selection of wines and retail offerings, while warmly inviting them to become part of the Wine Club family. This position is ideal for individuals passionate about food, wine, and people, and who seek to create genuine connections and memorable interactions through every tasting experience. This role requires the ability to learn and communicate detailed information about Cooper's Hawk's food, wine, and retail selections effectively while maintaining a welcoming atmosphere. Responsibilities go beyond typical service duties, demanding multitasking, teamwork, and a proactive approach to guest engagement. Cooper’s Hawk supports its team with competitive benefits including generous dining and retail discounts, medical and wellness packages, career development opportunities, and a supportive environment that emphasizes flexibility and employee wellbeing. The Tasting Room Attendant position is perfect for those who want to grow within the hospitality industry, develop expertise in wine and wine culture, and be part of a passionate and thriving community dedicated to delivering an unparalleled guest experience.

Job Requirements

  • at least 21 years of age
  • experience in restaurants, retail, or wine environments preferred
  • comfort speaking to guests about wine and the Wine Club
  • a passion for hospitality and creating memorable guest experiences
  • ability to multitask in a fast paced environment
  • ability to stand for long periods and lift up to 40 pounds
  • flexible availability including weekends and some holidays

Job Qualifications

  • experience in restaurants, retail, or wine environments preferred
  • comfort speaking to guests about wine and the Wine Club
  • a passion for hospitality and creating memorable guest experiences
  • ability to multitask in a fast paced environment
  • flexible availability including weekends and some holidays

Job Duties

  • Show up ready by preparing your station and learning our offerings
  • restock and maintain product displays
  • support team with tasks such as carryout orders and guest service in other areas
  • communicate with team members to deliver smooth and memorable service
  • follow steps of service and assist in daily operations
  • welcome every guest warmly and answer questions about wine, food, and the Wine Club
  • proactively build relationships with guests and create memorable moments

Job Criteria

Experience

Entry Level (1-2 years)


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