Tasting Room Attendant

Cooper's Hawk is a unique establishment that combines a Napa-style tasting room, wine-inspired retail, and a full-service restaurant and bar, all designed to provide guests with an exceptional and memorable dining and wine tasting experience. Since its inception in 2005, Cooper's Hawk has expanded its offerings beyond the traditional wine tasting and dining scene by introducing Piccolo Buco by Cooper's Hawk, which brings the vibrant flavors of Rome to its guests. This combination creates a lifestyle brand that goes beyond just food and wine, offering curated dining, travel experiences, and exclusive Wine Club membership benefits. Cooper's Hawk prides itself on delivering the Napa Valley experience to its guests and Wine Club members, providing award-winning wines and unique events that enhance the overall lifestyle brand they continue to build.

The role of a Tasting Room Attendant at Cooper's Hawk is much more than simply pouring wine. It is about creating meaningful moments through genuine hospitality, friendly conversation, and comprehensive product knowledge. This position is perfect for individuals passionate about food, wine, and people, as they will guide guests through the diverse wine selections and retail products while encouraging them to become part of the renowned Wine Club community. Every interaction with guests is an opportunity to deliver an unforgettable experience that makes them want to come back.

This is an hourly position, with pay ranging from $15.00 to $18.00 per hour, dependent on skills, qualifications, and experience. The company offers a broad range of benefits, including discounts on dining, carryout, retail wines, and private events; monthly wine tastings for two; medical, dental, vision, and telehealth coverage; 401k with company match; paid time off and flexible schedules; early pay access; wellness and mental health support; wine and culinary education; career growth opportunities; and team member rewards and recognition programs.

Successful Tasting Room Attendants at Cooper's Hawk are expected to be prepared and knowledgeable, maintaining clean and well-stocked stations, mastering the menu and retail products, and taking ownership of their responsibilities. They support team efforts in various tasks, communicate effectively to ensure smooth service flow, and tailor each guest experience based on individual preferences. Creating memorable moments by sharing the story of Cooper's Hawk, introducing tastings, and inviting guests to join the Wine Club are integral parts of the role.

Applicants should be at least 21 years old with preferred experience in restaurants, retail, or wine-related environments. Strong communication skills and a passion for hospitality are essential, as is the ability to work in a fast-paced environment, multitask, and stand for extended periods. Physical capability to lift up to 40 pounds and flexible availability including weekends and some holidays are also required. Cooper's Hawk is committed to equal opportunity employment and provides reasonable accommodations during the hiring process.