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Job Overview
Employment Type
Hourly
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Shift Differentials
Professional Development
Job Description
Acme Hospitality is a distinguished hospitality company that owns and operates a collection of acclaimed and award-winning food and beverage concepts alongside boutique hotels, all situated throughout California. With an impressive portfolio that spans innovative restaurants and luxurious boutique accommodations, Acme Hospitality is dedicated to crafting exceptional hospitality experiences that inspire guests, foster camaraderie, and bring joy. The company's commitment to excellence is embodied in its mission and core values, which emphasize delivering outstanding experiences, embracing originality, acting with integrity, and celebrating community. These values create a work environment that not only supports team members in their professional growth but... Show More
Job Requirements
- Two years previous experience as a server or tasting room associate in a restaurant or tasting room
- Extensive knowledge of food and beverage menus, including wine pairing and cocktail recipes
- Strong customer service skills
- Excellent communication and interpersonal skills
- Professional and polished appearance
- Ability to work in a fast-paced environment
- Familiarity with POS systems
- Exceptional organization and multitasking abilities
- Flexibility to work evenings, weekends, and holidays
- Understanding fine dining etiquette
- Ability to work well in a team
- Strong problem-solving skills
- Knowledge of food safety regulations
- Ability to stand and walk for extended periods
- Ability to lift trays or plates when necessary
- Excellent memory retention
- Understanding responsible alcohol service
- RBS certification
- Current food handler certification
Job Qualifications
- Two years previous experience as a server or tasting room associate in a restaurant or tasting room
- Extensive knowledge of food and beverage menus, including wine pairing and cocktail recipes
- Strong customer service skills with the ability to provide personalized and attentive service
- Excellent communication and interpersonal skills to interact with guests and team members effectively
- Professional and polished appearance with attention to detail
- Ability to work in a fast-paced, high-pressure environment while maintaining composure
- Familiarity with POS systems and basic math skills for accurate order taking and payment processing
- Exceptional organization and multitasking abilities
- Understanding fine dining etiquette and service standards
- Ability to work well in a team and collaborate with colleagues
- Strong problem-solving and decision-making skills
- Knowledge of food safety and sanitation regulations
- Excellent memory retention for accurately taking and delivering orders
- Understanding responsible alcohol service practices and compliance with legal drinking age verification
- RBS certification for responsible alcohol service
- Current Food Handler Certification
Job Duties
- Greet guests warmly and provide them with seating options and a wine list
- Provide detailed explanations of the wines
- Assist guests in selecting food and beverages by making knowledgeable recommendations based on their preferences and dietary restrictions
- Take accurate food and drink orders, using a point-of-sale (POS) system, and communicate with kitchen and bar staff
- Ensure that all special requests or modifications to orders are communicated correctly to the kitchen and accommodated as much as possible
- Serve food and beverages promptly and accurately, ensuring proper presentation and adherence to quality standards
- Monitor tables throughout the meal to anticipate and fulfill guests' needs, such as refilling drinks, clearing plates, and providing additional utensils or condiments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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