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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Quarterly bonus potential
7 paid holidays per year
Bereavement leave
medical benefits
vision benefits
Dental benefits
Supplemental benefits
401(k) matching up to 4%
Life insurance
PTO
Employee friends & family room rate discount
vacation reimbursement
Job Description
Opal Hotels Group is a distinguished hotel ownership and management company headquartered in Raleigh, North Carolina. With a robust portfolio spanning primarily across North Carolina as well as parts of Virginia, Georgia, and New Jersey, Opal Hotels Group is dedicated to providing exceptional hotel experiences and operational excellence. Specializing in managing a diverse range of properties under internationally recognized brands such as Hilton, Marriott, and IHG, Opal Hotels Group has built a reputation for quality, innovation, and guest satisfaction. As a forward-thinking organization, it blends local hospitality expertise with global brand standards to deliver consistent, superior services to travelers and... Show More
Job Requirements
- Must be willing to travel 80-90% of the time
- High school diploma or higher-level education
- Minimum 3 years hotel experience with preferably 2 years in management or equivalent
- Strong leadership qualities and team-building skills
- Willingness to work 50+ hours per week with flexibility
- Fluent in English
- Ability to adapt to diverse hotel environments
- Must reside in North Carolina preferred
- Experience with Hilton, Marriott, and IHG brand standards
- Ability to handle operational and financial responsibilities
- Good communication and interpersonal skills
- Must maintain a professional appearance and demeanor
Job Qualifications
- High school diploma or higher education
- Minimum of 3 years hotel experience with at least 2 years in management or equivalent
- Extensive general manager experience with Hilton, Marriott, and IHG branded hotels
- Strong leadership, motivational, and team-building skills
- Experience in managing hotel operations and financial performance
- Proficient in brand standards enforcement and management practices
- Effective communication and interpersonal skills
- Ability to travel extensively and work flexible hours including weekends
- Experience with budget management and revenue generation
- Knowledge of hotel safety and emergency protocols
Job Duties
- Lead and execute approved business plans to attain and exceed financial goals
- Maintain high visibility and presence throughout properties
- Gain and maintain thorough knowledge of local competition and industry trends
- Handle emergencies effectively and promptly
- Actively manage financial statements and review team performance
- Ensure timely performance reviews and proper personnel record processing
- Monitor sales solicitation activities closely
- Conduct weekly departmental meetings and daily operational huddles
- Conduct monthly safety meetings and ensure compliance with policies
- Train associates on emergency and security procedures
- Maintain operational equipment in good condition
- Ensure adequate staffing and employee engagement events
- Inspect guest rooms and facilities regularly
- Ensure compliance with training, documentation, and licensing requirements
- Manage responses to guest reviews and franchise surveys
- Oversee credit card chargeback dispute resolutions
- Ensure accurate and prompt bank deposit handling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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