
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Quarterly bonus potential
7 paid holidays per year
Bereavement leave
medical benefits
vision benefits
Dental benefits
Supplemental benefits
401(k) matching up to 4%
Life insurance
PTO
Employee friends & family room rate discount
vacation reimbursement
Job Description
Opal Hotels Group is a distinguished hotel ownership and management company headquartered in Raleigh, North Carolina. With a robust portfolio spanning primarily across North Carolina as well as parts of Virginia, Georgia, and New Jersey, Opal Hotels Group is dedicated to providing exceptional hotel experiences and operational excellence. Specializing in managing a diverse range of properties under internationally recognized brands such as Hilton, Marriott, and IHG, Opal Hotels Group has built a reputation for quality, innovation, and guest satisfaction. As a forward-thinking organization, it blends local hospitality expertise with global brand standards to deliver consistent, superior services to travelers and guests. The company focuses on maintaining strong partnerships within the hospitality industry and the communities where it operates, emphasizing sustainable practices and employee engagement. Opal Hotels Group is committed to cultivating an environment that nurtures career growth, leadership development, and operational excellence in the hotel industry.
The role of Task Force General Manager at Opal Hotels Group is a pivotal leadership position designed for experienced professionals with comprehensive knowledge of Hilton, Marriott, and IHG branded hotel operations. This is a remote-based opportunity primarily based in North Carolina with an expected 90 percent travel commitment to various properties within the company's portfolio. As an interim general manager, the successful candidate will step into different hotels temporarily to lead all aspects of hotel operations, ensuring seamless management during transition periods, leadership gaps, or specific operational needs. The role encompasses oversight of all hotel departments, from front desk and housekeeping to maintenance, food and beverage, and sales, with a strong emphasis on maintaining brand standards and Opal’s standard operating procedures. The Task Force General Manager is charged with motivating and mentoring staff, driving financial performance by aggressively pursuing revenue targets, managing budgets, and implementing cost-effective strategies. They will also play an integral role in supporting corporate initiatives such as training programs and special projects to enhance operational effectiveness across the portfolio. This leadership position demands a dynamic individual capable of multitasking, adapting to diverse property environments, and fostering positive guest and employee experiences while upholding high standards of integrity, professionalism, and accountability. The role offers a competitive salary complemented by quarterly bonuses, paid holidays, medical and dental benefits, 401(k) matching, life insurance, and other employee perks. Candidates with extensive hotel management experience who are ready for an engaging and challenging travel-heavy role will find this opportunity especially rewarding and impactful.
The role of Task Force General Manager at Opal Hotels Group is a pivotal leadership position designed for experienced professionals with comprehensive knowledge of Hilton, Marriott, and IHG branded hotel operations. This is a remote-based opportunity primarily based in North Carolina with an expected 90 percent travel commitment to various properties within the company's portfolio. As an interim general manager, the successful candidate will step into different hotels temporarily to lead all aspects of hotel operations, ensuring seamless management during transition periods, leadership gaps, or specific operational needs. The role encompasses oversight of all hotel departments, from front desk and housekeeping to maintenance, food and beverage, and sales, with a strong emphasis on maintaining brand standards and Opal’s standard operating procedures. The Task Force General Manager is charged with motivating and mentoring staff, driving financial performance by aggressively pursuing revenue targets, managing budgets, and implementing cost-effective strategies. They will also play an integral role in supporting corporate initiatives such as training programs and special projects to enhance operational effectiveness across the portfolio. This leadership position demands a dynamic individual capable of multitasking, adapting to diverse property environments, and fostering positive guest and employee experiences while upholding high standards of integrity, professionalism, and accountability. The role offers a competitive salary complemented by quarterly bonuses, paid holidays, medical and dental benefits, 401(k) matching, life insurance, and other employee perks. Candidates with extensive hotel management experience who are ready for an engaging and challenging travel-heavy role will find this opportunity especially rewarding and impactful.
Job Requirements
- Must be willing to travel 80-90% of the time
- High school diploma or higher-level education
- Minimum 3 years hotel experience with preferably 2 years in management or equivalent
- Strong leadership qualities and team-building skills
- Willingness to work 50+ hours per week with flexibility
- Fluent in English
- Ability to adapt to diverse hotel environments
- Must reside in North Carolina preferred
- Experience with Hilton, Marriott, and IHG brand standards
- Ability to handle operational and financial responsibilities
- Good communication and interpersonal skills
- Must maintain a professional appearance and demeanor
Job Qualifications
- High school diploma or higher education
- Minimum of 3 years hotel experience with at least 2 years in management or equivalent
- Extensive general manager experience with Hilton, Marriott, and IHG branded hotels
- Strong leadership, motivational, and team-building skills
- Experience in managing hotel operations and financial performance
- Proficient in brand standards enforcement and management practices
- Effective communication and interpersonal skills
- Ability to travel extensively and work flexible hours including weekends
- Experience with budget management and revenue generation
- Knowledge of hotel safety and emergency protocols
Job Duties
- Lead and execute approved business plans to attain and exceed financial goals
- Maintain high visibility and presence throughout properties
- Gain and maintain thorough knowledge of local competition and industry trends
- Handle emergencies effectively and promptly
- Actively manage financial statements and review team performance
- Ensure timely performance reviews and proper personnel record processing
- Monitor sales solicitation activities closely
- Conduct weekly departmental meetings and daily operational huddles
- Conduct monthly safety meetings and ensure compliance with policies
- Train associates on emergency and security procedures
- Maintain operational equipment in good condition
- Ensure adequate staffing and employee engagement events
- Inspect guest rooms and facilities regularly
- Ensure compliance with training, documentation, and licensing requirements
- Manage responses to guest reviews and franchise surveys
- Oversee credit card chargeback dispute resolutions
- Ensure accurate and prompt bank deposit handling
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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