Task Force General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $56,700.00 - $90,100.00
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Work Schedule

Flexible
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Benefits

Daily Pay
telemedicine
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts

Job Description

Schulte Hospitality Group (SHG) is a distinguished division of Schulte Companies, a leading third-party management organization deeply rooted in the hospitality industry with multi-generational expertise. SHG operates more than 200 diverse locations across 38 states and 3 countries, representing a broad portfolio that includes global hospitality brands such as Marriott, Hilton, IHG, and Hyatt, alongside an array of unique, independent, boutique, and lifestyle properties and restaurants. This extensive footprint reflects the company's commitment to excellence and innovation in hospitality management, providing guests with exceptional experiences and employees with enriching careers within a supportive environment. SHG’s core mission focuses on embodying a service culture that is respectful, authentic, and prioritizes the needs of both internal and external stakeholders, aiming to positively impact every interaction and operation.

The company fosters an inclusive, employee-oriented workplace, investing in the development and engagement of its team members to create a dynamic and supportive work atmosphere. Professionals joining SHG can expect a rewarding, fun, and flexible work environment enriched with exciting perks and opportunities for career advancement. This is complemented by a robust benefits package designed to promote employee well-being, including options such as daily pay, telemedicine, virtual mental health care access from day one, health and life insurance plans, a 401k plan with company match, paid parental leave, time off, holiday pay, pet insurance, and various employee discounts.

SHG is currently seeking a dynamic, service-oriented Task Force General Manager to join their team. This pivotal role involves providing outstanding customer service to hotel guests while meeting and exceeding both team and brand objectives. The Task Force General Manager’s responsibilities include ensuring adherence to all policies, procedures, and legal regulations related to personnel, security, cash handling, guest relations, and safety standards. Maintaining and improving property standards is also vital to ensure guest satisfaction and uphold a strong public image. This role demands an individual with strong leadership skills able to oversee procurement, maintain facility and inventory conditions, achieve financial goals, and foster compliance with corporate human resources and accounting protocols.

The ideal candidate for this position demonstrates a strong initiative and a desire for personal achievement, willing to travel up to 90% of the time. The role requires an experienced manager capable of driving sales, planning, and operational management of hotel properties while managing a culturally diverse team through effective hiring, training, and development practices. Key attributes include excellent communication skills, proficiency with relevant software including Opera and Fosse, and strong financial acumen. This position is integral to the continued success and growth of SHG’s diverse hospitality portfolio and offers substantial opportunities for professional growth within one of the industry’s most respected management groups.

Job Requirements

  • Willing to travel up to 90% of the time
  • Minimum two years of general management experience in hotel industry
  • Strong initiative and desire for personal achievement
  • Capability to manage sales, operations, and staff performance effectively
  • Commitment to achieve customer satisfaction and quality service
  • Ability to comply with corporate and legal policies and procedures
  • Excellent communication and leadership skills
  • Proficiency with computer applications including internet and Microsoft Office
  • Knowledge and experience with Opera and Fosse systems
  • Familiarity with P&L management and business operations

Job Qualifications

  • Hotel management, general business or marketing degree preferred
  • Minimum two years of general management experience required (Hyatt/IHG Brand hotels preferred)
  • Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner
  • Excellent verbal and written communication, telephone and presentation skills
  • Proficient computer skills, including but not limited to internet and Microsoft Office programs
  • Proven ability to motivate new staff to top levels of performance
  • Experience with Opera/Fosse
  • Strong P&L and business acumen

Job Duties

  • Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and brand goals
  • Ensures that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed
  • Maintains and improves property standards and service to ensure guest satisfaction and the right public image
  • Ensure that the property and its inventories are always in the best conditions
  • Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction
  • Comply with all corporate human resources and accounting procedures
  • Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction
  • Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place
  • Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures
  • Accompany Director of Sales on sales calls
  • Become involved in community and/or government affairs
  • Remain highly visible and be readily available for guests at all times
  • Perform other duties as assigned to meet business objectives

Job Criteria

Experience

Mid Level (3-7 years)


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