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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.50 - $22.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hotel Lincoln is a charming boutique hotel located in the vibrant heart of Chicago's Old Town neighborhood. Known for its eclectic style and welcoming Midwestern charm, Hotel Lincoln offers guests breathtaking views of Lincoln Park and Lake Michigan while providing easy access to iconic attractions such as the Lincoln Park Zoo, North Avenue Beach, Navy Pier, and downtown Chicago. As a key player in the hospitality scene, Hotel Lincoln combines a unique blend of personality, comfort, and convenience to create a truly memorable stay for visitors from around the world. The hotel's commitment to providing an authentic Chicago experience is... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- six months front desk experience
- prior cash handling experience
- strong communication skills
- proficiency in English
- ability to work flexible hours including nights and weekends
- basic computer skills
Job Qualifications
- Prior cash handling experience
- high school graduate or G.E.D. equivalent
- ability to communicate effectively with the public and team members
- read, write and speak English fluently
- six months front desk experience
- strong computer skills
- flexible schedule including nights and weekends
Job Duties
- Supervise front desk operations including check-in, check-out, and guest services
- lead and motivate the front desk team to provide exceptional customer service
- handle guest inquiries, concerns, and special requests professionally and efficiently
- train and onboard new front desk staff members
- ensure accuracy and completeness of guest reservations and billing information
- collaborate with other departments to resolve guest issues and enhance guest experiences
- maintain a clean and organized front desk area
- monitor and maintain compliance with hotel policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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