Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.65 - $1.00
Benefits
free meals in employee dining room
Free parking on and off shift
Access to company hotel, food and beverage, retail, and entertainment discounts
Discounts with company partners on travel, electronics, and online shopping
Job Description
MGM Resorts International is a globally recognized entertainment company that operates a wide range of world-class hotels, casinos, and entertainment venues. Known for its commitment to delivering exceptional experiences, MGM Resorts operates some of the most iconic properties in the hospitality industry, blending luxury, excitement, and innovation. This company places a strong emphasis on diversity, inclusion, and teamwork to create memorable moments for guests from all over the world. Based in Springfield, Massachusetts for this opportunity, MGM Resorts continues to uphold its tradition of excellence and entertainment by engaging talented individuals dedicated to providing outstanding customer service and fostering an... Show More
Job Requirements
- Must be 18 years old
- Ability to work varied shifts including weekends and holidays
- Strong communication skills
- Customer service orientation
- Ability to maintain cleanliness standards
- Ability to handle reservations accurately
- Basic computer literacy
Job Qualifications
- Must be 18 years old or older
- Excellent customer service and communication skills
- Ability to work varied shifts including weekends and holidays
- Prior experience in hospitality or restaurant environment preferred
- Strong organizational and multitasking abilities
- Ability to work effectively in a fast-paced, team-oriented setting
- Basic computer skills for handling reservations
Job Duties
- Greet guests promptly as they enter the restaurant
- Answer phones, keep accurate count of reservations and handle reservation book
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas
- Shut down podium and forward phones to voice-loop at end of shift
- Coordinate with Food Servers, Bus Persons, and Food Service Runners to ensure smooth service flow
- Provide exceptional customer service to create an unforgettable guest experience
- Maintain effective communication with all team members
Job Location
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