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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.40
Work Schedule
Weekend Shifts
Night Shifts
Benefits
wellness incentive programs
free meals in employee dining room
professional and personal development programs
volunteer opportunities in the community
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) plans
Paid Time Off
Job Description
MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for delivering unforgettable experiences through its world-class resorts, casinos, and entertainment venues. Operating in Springfield, Massachusetts, MGM Resorts is dedicated to creating an environment where excitement, diversity, and exceptional service come together to exceed guest expectations. The company prides itself on fostering a vibrant culture that embraces teamwork, innovation, and a passion for hospitality. MGM Resorts is committed to employee growth and offers a dynamic workplace where individuals can thrive both professionally and personally. As part of this commitment, the company provides numerous development programs,... Show More
Job Requirements
- 2 plus years of experience in a dining host role
- Able and willing to work varied shifts including weekends and holidays
- Ability to take initiative and exhibit flexibility
- Strong communication skills
- Passion for customer service
Job Qualifications
- Two or more years of prior relevant experience in a restaurant as a dining host
- Strong communication skills
- Ability to work varied shifts including weekends and holidays
- Ability to take initiative and exhibit flexibility
- Passion for providing exceptional customer service
Job Duties
- Greet guests promptly and courteously as they enter the restaurant
- Manage reservations and maintain an accurate count using the reservation book
- Communicate with Restaurant Reservations regarding special orders and requests and relay guest needs to management and the kitchen
- Maintain knowledge of daily activities, table setups, and restaurant hours, ensuring menus are current and in good condition
- Frequently check on guests waiting to be seated, assuring them that their tables are being prepared
- Ensure cleanliness and organization of assigned work areas, shutting down the podium and forwarding phones to voice-mail at the end of the shift
- Assist food servers, bus persons, and food service runners as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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