TAP Host - MGM Springfield

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for delivering unforgettable experiences through its world-class resorts, casinos, and entertainment venues. Operating in Springfield, Massachusetts, MGM Resorts is dedicated to creating an environment where excitement, diversity, and exceptional service come together to exceed guest expectations. The company prides itself on fostering a vibrant culture that embraces teamwork, innovation, and a passion for hospitality. MGM Resorts is committed to employee growth and offers a dynamic workplace where individuals can thrive both professionally and personally. As part of this commitment, the company provides numerous development programs, discounts, wellness incentives, and opportunities to participate in community volunteer activities. This nurturing environment supports employees in their career aspirations while promoting a balanced and healthy lifestyle.

The role of Host Person at the TAP Sports Bar within MGM Resorts International’s Springfield location is an exciting opportunity for individuals passionate about customer service and hospitality. The Host Person will be responsible for welcoming guests promptly and courteously, managing restaurant reservations efficiently, and maintaining cleanliness and organization throughout the workspace. This position is ideal for those who have two or more years of experience in a dining host role, possess excellent communication skills, and enjoy creating memorable dining experiences in a fast-paced environment.

Starting at a competitive hourly rate of $18.40, this role offers part-time shifts ranging between 16-24 hours weekly, primarily in the evenings, including weekends and holidays. The Host Person’s daily responsibilities include managing the reservation system, communicating special guest requests to the restaurant management and kitchen teams, ensuring menus and table setups are current and attractive, and providing consistent updates to guests waiting to be seated. Additionally, the Host Person will assist food servers and bussers when needed, contributing to a seamless service experience from entry to dining.

MGM Resorts International values flexibility and initiative, encouraging team members to adapt to various situations while maintaining a strong focus on guest satisfaction. Employees in this role are also eligible for a comprehensive benefits package which includes medical, dental, vision, life insurance, 401(k) plans, and paid time off, depending on eligibility factors such as location and employment status. Furthermore, the company supports the wellbeing of its staff through wellness incentive programs and offers access to exclusive discounts across a wide range of services such as hotel stays, dining, entertainment, retail, travel, technology, and more. This position represents a fantastic gateway into the hospitality industry, offering both a rewarding work environment and multiple avenues for professional growth within a globally respected brand.