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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $18.40 - $1.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
wellness incentive programs
Company Discounts
Free Meals
Professional development opportunities
volunteer opportunities
Job Description
MGM Resorts International, a leader in the global hospitality and entertainment industry, is renowned for delivering exceptional guest experiences through its world-class resorts, casinos, and entertainment venues. Located in Springfield, Massachusetts, MGM Resorts combines excitement, diversity, and innovation to create unique environments where guests can enjoy top-tier dining, entertainment, and gaming. As one of the most prestigious companies in hospitality, MGM Resorts offers a dynamic workplace that fosters growth, inclusivity, and teamwork. The company's commitment to excellence is reflected in its focus on employee development, guest satisfaction, and community involvement, making it a highly sought-after employer in the region.
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Job Requirements
- 2+ years of relevant experience in dining host role
- Ability to work varied shifts including weekends and holidays
- Strong communication skills
- Ability to take initiative and be flexible
- Part-time availability of 16-24 hours per week
Job Qualifications
- 2+ years of prior relevant experience in a restaurant as a dining host
- Strong communication skills
- Passion for providing exceptional customer service
- Ability to take initiative and exhibit flexibility
- Ability and willingness to work varied shifts including weekends and holidays
Job Duties
- Greet guests promptly and courteously as they enter the restaurant
- Manage reservations and maintain an accurate count using the reservation book
- Communicate with Restaurant Reservations regarding special orders and requests, and relay guest needs to management and the kitchen
- Maintain knowledge of daily activities, table setups, and restaurant hours, ensuring menus are current and in good condition
- Frequently check on guests waiting to be seated, assuring them that their tables are being prepared
- Ensure cleanliness and organization of assigned work areas, shutting down the podium and forwarding phones to voice-mail at the end of the shift
- Assist food servers, bus persons, and food service runners as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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