Taco Bell General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $29.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Career Development

Job Description

Taco Bell is a globally recognized fast-food restaurant chain known for its Mexican-inspired menu offerings that include tacos, burritos, and various other quick-service items. As part of the broader QSR (Quick Service Restaurant) industry, Taco Bell has built a strong reputation for providing flavorful food in a fast, friendly, and efficient manner. With thousands of locations worldwide, Taco Bell focuses on delivering a great customer experience through its team-oriented work culture and commitment to quality and innovation. The establishment for this role is a franchise operated by Cotti Foods Group, an independent business owner responsible for setting local wage and benefit programs, which may vary across different franchises.

The General Manager position at Taco Bell plays a pivotal role in the successful operation of the restaurant. This leadership role involves managing the entire establishment, ensuring excellent customer service, and maintaining high standards of food quality and safety. The General Manager is responsible for cultivating a positive team environment by hiring, training, and developing employees such as crew members and supervisors while overseeing daily operations to meet sales and financial goals. Serving as the face of the restaurant, the General Manager ensures that customers receive a friendly and seamless experience through effective team management and consistent enforcement of Taco Bell's hospitality standards.

This full-time position requires hands-on leadership, including developing performance improvement plans, scheduling appropriately to optimize labor, and maintaining the restaurant budget. Additionally, the role requires the General Manager to monitor inventory, food safety protocols, and sanitation practices, making sure that all operational areas comply with company standards and local regulations. The successful candidate for this role will have strong leadership capabilities, excellent communication skills, and a proven track record of managing a fast-paced food service environment effectively.

Key aspects of this job include analyzing sales and labor metrics to make strategic decisions that enhance profitability while maintaining team morale. The General Manager also leads efforts to resolve customer concerns promptly and fosters open dialogue between field leadership and restaurant staff. This role is vital to Taco Bell's ongoing success at the franchise level, as it directly influences customer satisfaction and employee engagement. Candidates with prior experience in quick service food management, particularly with knowledge of drive-thru operations and food safety certifications, will find this role both challenging and rewarding. By joining Taco Bell through the Cotti Foods Group franchise, you become part of a team committed to growth, career development, and operational excellence.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • demonstrate a friendly attitude and great customer service skills
  • ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
  • act in a friendly, courteous, and helpful manner with guests and employees
  • strong verbal, reading, strong math skills
  • communicate ideas, suggestions, and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • ability to make quick and appropriate decisions
  • take ownership and responsibility to solve problems
  • able to lift 10-40 pounds, reach with arms and hands, stand, and walk for long periods

Job Qualifications

  • 18 years or older
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • must have reliable transportation
  • maintain a professional appearance and good hygiene standards
  • ability to work flexible hours, arrive to work on time and be dependable
  • 2 years quick service and fast-food restaurant experience
  • 2 years food management experience (preferred)
  • 2 years drive-thru experience (preferred)

Job Duties

  • Drive excellent customer service and maintain company standards
  • ensure crew members and shift supervisors complete all assigned duties and serve safe, quality food in a friendly manner
  • analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets
  • oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • manage the restaurant budget and financial plans
  • engage in clear, consistent communications with field leadership and restaurant staff on a frequent basis
  • build an effective team through training and development
  • supply meaningful and timely performance feedback
  • ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • oversee periodic health, safety, and security audits and initiate corrective action as necessary
  • ensure the facility and equipment are maintained to Taco Bell standards
  • follow proper opening and closing procedures
  • maintain guest and employee safety

Job Criteria

Experience

Mid Level (3-7 years)


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