Taco Bell General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $23.00 - $29.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

Cotti Foods Group is a prominent franchisee of Taco Bell, a globally recognized fast-food restaurant brand known for its innovative Mexican-inspired menu and dynamic work culture. As part of the Taco Bell family, Cotti Foods Group operates independently but aligns with the brand's commitment to delivering excellent customer service, high-quality food, and a welcoming environment for both customers and employees. This franchise has earned a reputation for fostering growth, providing robust resources, and supporting the career advancement of its team members. Working with Cotti Foods Group means joining a team that values success, teamwork, and continuous development, offering a platform where individuals can start and elevate their careers in the fast-paced food service industry.

The General Manager role at Cotti Foods Group's Taco Bell locations is a pivotal leadership position responsible for the overall operation of the restaurant. This role encompasses managing all aspects of the business including staffing, customer service, financial planning, and maintaining the highest standards of food safety and quality. The General Manager is charged with establishing a positive work environment that promotes teamwork, development, and exceptional customer hospitality. This position demands a strong leader who can inspire and coach a diverse team, oversee daily operations, and ensure the restaurant meets its performance goals.

The General Manager’s responsibilities extend to hiring, training, and developing employees while crafting individualized training plans to ensure consistent excellence among team members. Managing the staff schedules, addressing performance issues promptly, and resolving customer complaints effectively are integral parts of the role. It also involves rigorous operational oversight including financial management, inventory control, adherence to food safety regulations, and maintaining restaurant equipment and facility to brand standards.

This role requires a leader with excellent communication skills, a positive attitude, and a proven record of developing people. The successful General Manager will not only meet operational goals but also cultivate a workplace culture that emphasizes respect, safety, and employee well-being. By focusing on clear communication with both the team and field leadership, the General Manager is crucial in driving business success and customer satisfaction. This role provides an exciting opportunity for candidates passionate about leadership in a dynamic restaurant environment, aiming for career progression in the food service industry.

Job Requirements

  • Ability to contribute to the team and maintain a positive attitude and strong work ethic
  • demonstrate a friendly attitude and great customer service skills
  • ability to pay attention to detail, cope with pressure and remain calm when challenging situations arise
  • act in a friendly, courteous, and helpful manner with guests and employees
  • strong verbal, reading, strong math skills
  • communicate ideas, suggestions, and concerns in a constructive and professional manner
  • make timely decisions to meet guest and business needs appropriately
  • ability to make quick and appropriate decisions
  • take ownership and responsibility to solve problems
  • must have reliable transportation
  • ability to work flexible hours, arrive to work on time and be dependable

Job Qualifications

  • 18 years or older
  • obtain a food handler's certificate according to state or local requirements
  • legally authorized to work in the United States
  • maintain a professional appearance and good hygiene standards
  • 2 years quick service and fast-food restaurant experience
  • 2 years food management experience (preferred)
  • 2 years drive-thru experience (preferred)

Job Duties

  • Drive excellent customer service and maintain company standards
  • ensure Crew Members and Shift Supervisors complete all assigned duties and serve safe, quality food in a friendly manner
  • analyze sales, labor, inventory, and controllables on a continual basis and take corrective action to meet or achieve margin and sales growth targets
  • oversee a team of associates in a fast-paced environment while ensuring that all proper food safety precautions are satisfied
  • manage the restaurant budget and financial plans
  • engage in clear, consistent communications with field leadership and restaurant staff on a frequent basis
  • build an effective team through training and development
  • supply meaningful and timely performance feedback
  • ensure food safety, quality, and sanitation including receiving shipments and maintaining proper storage of ingredients and supplies
  • oversee periodic health, safety, and security audits and initiate corrective action as necessary
  • ensure the facility and equipment are maintained to Taco Bell standards
  • follow proper opening and closing procedures
  • maintain guest and employee safety

Job Criteria

Experience

Mid Level (3-7 years)


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