
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $11.38 - $14.88
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
weekly pay
15 cent fuel discount
Free daily meals
low-cost health plans
Paid Time Off
Family leave
Wellness Program
Reward and Recognition Program
Professional Development
401(k) retirement savings plan
Adoption assistance
Job Description
Pilot Company is a leading operator of travel centers and convenience stores, dedicated to providing exceptional service and comfort to travelers across the nation. With a strong commitment to inclusivity and a diverse workforce, Pilot Company thrives on creating a welcoming atmosphere for all its customers, ranging from professional drivers seeking a clean shower, commuters grabbing their morning coffee, to vacationers in need of quick, reliable snacks on their journey. The company values creativity, innovation, and positivity, making it a vibrant and dynamic work environment. Through its various travel centers and restaurants, Pilot Company offers multiple growth opportunities allowing employees to gain experience in different roles within the organization, supporting career advancement and skill development. Employment at Pilot Company includes pay rates starting between $11.38 and $14.88 per hour, depending on role and experience. This not only ensures competitive wages but also a chance for employees to grow within a supportive and friendly team environment.
The Customer Service Team Member role at Pilot Company is an engaging position focused on delivering fast, friendly, and clean service to guests. Team members in this role are tasked with maintaining inventory, operating cash registers efficiently, and upholding the cleanliness and appearance of the restaurant to ensure an inviting atmosphere for every guest. Superior guest service is fundamental in this position, as it directly impacts the overall customer experience. Employees are empowered to foster an inclusive culture, interacting positively with diverse customers and team members alike. The position offers a variety of shifts, including nights, days, weekends, and holidays, accommodating flexible schedules to meet both business needs and personal commitments. Beyond the day-to-day operations, team members have access to various benefits such as weekly pay, fuel discounts, free daily meals, affordable health plans, paid time off, and family leave. Pilot Company also encourages military applicants and maintains a non-discriminatory hiring process respecting race, color, religion, sex, national origin, disability, and veteran status. This role is ideal for individuals passionate about customer service, teamwork, and creating positive experiences for all types of guests who stop at Pilot Company travel centers and restaurants.
The Customer Service Team Member role at Pilot Company is an engaging position focused on delivering fast, friendly, and clean service to guests. Team members in this role are tasked with maintaining inventory, operating cash registers efficiently, and upholding the cleanliness and appearance of the restaurant to ensure an inviting atmosphere for every guest. Superior guest service is fundamental in this position, as it directly impacts the overall customer experience. Employees are empowered to foster an inclusive culture, interacting positively with diverse customers and team members alike. The position offers a variety of shifts, including nights, days, weekends, and holidays, accommodating flexible schedules to meet both business needs and personal commitments. Beyond the day-to-day operations, team members have access to various benefits such as weekly pay, fuel discounts, free daily meals, affordable health plans, paid time off, and family leave. Pilot Company also encourages military applicants and maintains a non-discriminatory hiring process respecting race, color, religion, sex, national origin, disability, and veteran status. This role is ideal for individuals passionate about customer service, teamwork, and creating positive experiences for all types of guests who stop at Pilot Company travel centers and restaurants.
Job Requirements
- High school diploma or equivalent
- Incredible guest service skills and ability to maintain a guest focused culture
- Ability to complete accurate sales transactions
- Ability to cleanly and safely manage and prep food
- Ability to maintain Taco Bell processes and policies
- Ability to use computers, telephones, and other equipment as needed
- Ability to work as part of a team
- Ability to work a flexible schedule of nights, days, weekends, and holidays
Job Qualifications
- Incredible guest service skills and ability to maintain a guest focused culture
- Ability to complete accurate sales transactions
- Ability to cleanly and safely manage and prep food
- Ability to maintain Taco Bell processes and policies
- Ability to use computers, telephones, and other equipment as needed
- Ability to work as part of a team
- Experience in a similar position
- Ability to work a flexible schedule of nights, days, weekends, and holidays
Job Duties
- Provide guests fast, friendly, and clean service
- Maintain inventory
- Operate cash registers
- Maintain the overall appearance and cleanliness of the restaurant
- Provide excellent guest service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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