Switchboard/Office Assistant

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Flexible working hours

Job Description

Community Alliance is a dedicated healthcare organization that champions the recovery and well-being of individuals living with mental illness. With a comprehensive, integrated health care approach, Community Alliance combines a myriad of mental health and primary care services designed to support and empower vulnerable populations. This organization proudly serves as a beacon of hope, understanding, and practical assistance for those navigating complex health and social challenges. Known for its commitment to compassionate care, Community Alliance fosters an environment where both clients and employees feel valued, respected, and supported throughout their journey.

The organization is currently looking to hire a Switchboard/Off... Show More

Job Requirements

High school or GED required
6 months of previous experience operating a switchboard in an office setting required
demonstrated ability to efficiently, effectively, and professionally answer multi-line phone system
familiarity with computer software including proficiency in word processing and typing/word processing speed with high degree of accuracy
demonstrated ability to multi-task, work under time constraints, maintain focus in busy phone area, respond to multiple staff, and balance priorities
ability to operate desktop computer, fax machine, copy machine, and other routine office equipment
ability to initiate and complete tasks in areas of responsibility with moderate supervision
good oral and written communication skill
ability to effectively and positively interact with diverse groups and individuals including consumers, human service providers, government officials, co-workers, volunteers, and the community at large

Job Qualifications

High school diploma or GED
at least 6 months of experience operating a switchboard in an office setting
proven ability to efficiently and professionally manage a multi-line phone system
proficiency in word processing and typing with a high degree of accuracy
ability to multi-task, prioritize, and work under time constraints
effective oral and written communication skills
ability to interact positively with diverse groups including consumers, human service providers, government officials, co-workers, volunteers, and community members
familiarity with operating office equipment such as fax machines and copy machines

Job Duties

Answer all incoming calls in a friendly, courteous, confidential manner and properly forward callers to the correct employee or program
take and relay accurate messages in a timely manner
back up receptionist duties by welcoming clients and visitors promptly, professionally, and courteously
direct people to appropriate staff
type correspondence, reports, program-related documents, forms, and other materials with a high degree of accuracy and timeliness
assist staff in planning and preparation for meetings and appointments
contribute to a safe, supportive, and welcoming environment for persons served, employees, and visitors and callers

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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